Dennis Voska
Roanoke,TX
Summary
Results-driven Operations Supervisor with expertise in streamlining processes, enhancing safety management, and fostering organizational development. Proven track record in inventory management and quality assurance, driving efficiency and cost reduction.
Overview
33
33
years of professional experience
Work History
Operation Supervisor
Jack Cooper Transportation LLC
Arlington TX
04.2013 - 12.2025
- Streamlined operational processes to enhance efficiency and reduce costs.
- Led cross-functional teams to implement strategic initiatives across multiple departments.
- Analyzed performance metrics to identify areas for improvement and drive operational excellence.
- Developed and executed training programs to elevate staff skills and knowledge.
- Implemented safety protocols that improved workplace compliance and reduced incidents.
- Fostered a culture of continuous improvement through regular feedback and team engagement initiatives.
- Collaborated with executive leadership on strategic planning initiatives to drive business growth.
- Implemented data-driven decision-making processes, leveraging analytics to optimize operations.
- Streamlined operational processes by identifying inefficiencies and implementing best practices.
- Improved overall productivity with the introduction of innovative process improvement initiatives.
- Ensured compliance with industry regulations and company policies, mitigating potential risks.
- Developed comprehensive training programs for staff, enhancing team performance and skill sets.
- Fostered culture of continuous improvement, encouraging innovation and employee engagement through targeted training programs.
- Spearheaded operational improvements, leading to streamlined processes and enhanced efficiency across departments.
Operations Supervisor
Legacy Technology Inc
Roselle, IL
01.2009 - 03.2013
- Streamlined operational workflows to enhance efficiency and reduce bottlenecks.
- Mentored team members, fostering skill development and improving overall performance.
- Implemented quality control measures to ensure compliance with industry standards.
- Coordinated cross-departmental initiatives to optimize resource allocation and project outcomes.
- Developed training programs that improved employee onboarding and retention rates.
- Led safety audits and compliance checks, maintaining a secure work environment for staff.
- Collaborated with leadership on strategic planning initiatives to drive organizational growth.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
- Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
- Achieved cost savings through diligent budget management and negotiation with vendors on pricing and contracts.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Warehouse Operation Manager
Continental Imaging Products
Mundelein, IL
09.1999 - 01.2009
- Led warehouse operations to optimize inventory management and ensure timely order fulfillment.
- Implemented process improvements that increased efficiency in shipping and receiving functions.
- Directed staff training programs to enhance employee performance and safety compliance.
- Managed stock control systems to maintain accurate inventory levels and reduce discrepancies.
- Coordinated logistics with suppliers and transport partners to streamline distribution processes.
- Analyzed operational workflows to identify bottlenecks and drove solutions for enhancement.
- Supervised cross-functional teams to foster collaboration and improve overall productivity in the warehouse.
- Managed daily warehouse operations, resulting in reduced waste and optimized space utilization.
- Successfully managed high-volume periods by allocating resources efficiently and maintaining a smooth workflow, ensuring timely delivery of products.
- Organized storage layouts, resulting in increased accessibility of items and improved worker efficiency during retrieval tasks.
- Improved warehouse efficiency by implementing streamlined inventory management processes and procedures.
- Introduced new technology into the warehouse operations, streamlining processes and improving overall workflow efficiency.
- Worked closely with third-party logistics providers to secure cost-effective shipping solutions for outgoing orders.
- Oversaw purchasing activities, negotiating favorable contracts with suppliers to reduce costs while maintaining product quality.
- Assisted in budget development by providing accurate forecasts of expected expenses related to staffing, equipment maintenance, and facility upgrades.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Tracked production and quality control systems to proactively identify deficiencies.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Drector of Special Events
Galt Airport
Greenwood ,IL
05.2004 - 08.2005
- Developed and executed comprehensive event strategies to enhance guest experience at Galt Airport.
- Coordinated logistics for large-scale events, ensuring seamless operations and adherence to safety protocols.
- Collaborated with cross-functional teams to align event objectives with organizational goals and initiatives.
- Managed vendor relationships, negotiating contracts to optimize service quality and cost-effectiveness.
- Worked with local news print and radio stations and advertisers on special events.
- Coordinated with the Airport Manager and FAA on safety procedures.
- Coordinated transportation and parking arrangements for guests and vendors.
- Researched and identified new vendors and suppliers to obtain competitive pricing.
- Analyzed event costs to identify areas of improvement and cost savings.
Shipping Manager
Hartford Computer Group
Des Plaines, IL
07.1997 - 09.1999
- Oversaw shipping operations to ensure timely delivery of products.
- Developed and implemented process improvements that enhanced efficiency in logistics.
- Managed vendor relationships to optimize shipping costs and service levels.
- Trained and mentored staff on best practices for inventory management and order fulfillment.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Tracked production and quality control systems to proactively identify deficiencies.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Conducted research to address shipping errors and packaging mistakes.
Shift Supervisor
Atlantic Aviation
San Jose, CA
02.1995 - 08.1999
- Supervised 9 fuelers in day-to-day operations
- Trained and mentored staff on best practices for customer service and operational efficiency.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Implemented workflow improvements that enhanced team productivity and reduced turnaround times.
- Filled out accident and fuel spill reports for the company, Airport and the FAA.
- Filled out accident and fuel spill reports for the company, the airport, and the FAA.
- Coordinated workloads with the airline operations to maintain a 99% on time performance.
- Coordinated scheduling of staff to meet operational demands while maintaining coverage efficiency.
- Trained new employees and delegated daily tasks and responsibilities.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Managed staff hiring, training and supervision.
- Built relationships with customers and managed accounts to drive revenue and profit.
Line Service Technician
Aero Services
Oakland, CA
10.1992 - 02.1995
- Operated ground support equipment to ensure safe aircraft servicing.
- Coordinated fuel delivery and ensured compliance with safety protocols.
- Conducted pre-flight inspections to verify equipment readiness and safety.
- Collaborated with team members to streamline aircraft turnaround processes.
- Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.
- Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
- Assisted pilots with flight preparation tasks, ensuring timely departures and smooth operations.
- Managed inventory of fuel trucks and ensured accurate fueling records, maintaining operational readiness at all times.
- Maintained a clean and organized ramp area, promoting a safe working environment for all team members.
- Provided exceptional customer service to both passengers and crew, fostering positive relationships with clients.
- Participated in ongoing training programs to stay current on industry best practices and maintain top-level expertise in job functions.
- Trained new hires on line service technician procedures, contributing to the overall success of the team.
Education
Business Administration
San Jose City College
San Jose, CASkills
- Operational excellence
- Business analysis
- Organizational development
- Safety management
- Workforce planning
- Staff hiring
- Employee scheduling
- Inventory management
- Purchasing and planning
- Quality assurance
- Sound judgment
- Scheduling
- Operations management
Accomplishments
FAA Private Pilot Single-engine land License.
FAA Private Pilot Ground School Instrutor License.
United States Marine Corps Communications Encryption.
Timeline
Operation Supervisor
Jack Cooper Transportation LLC
04.2013 - 12.2025
Operations Supervisor
Legacy Technology Inc
01.2009 - 03.2013
Drector of Special Events
Galt Airport
05.2004 - 08.2005
Warehouse Operation Manager
Continental Imaging Products
09.1999 - 01.2009
Shipping Manager
Hartford Computer Group
07.1997 - 09.1999
Shift Supervisor
Atlantic Aviation
02.1995 - 08.1999
Line Service Technician
Aero Services
10.1992 - 02.1995
Business Administration
San Jose City College