Dynamic and results-driven administrative professional with over 5 years of cross-functional experience in higher education, human resource management, and academic operations, spanning both the United States and Ghana. Passionate about developing people, optimizing institutional processes, and fostering collaborative academic environments. Currently pursuing an MBA (GPA: 3.8) at Montclair State University, with a strong record of supporting faculty, managing projects, and ensuring compliance with organizational policies. Recognized for problem-solving, data-driven decision-making, and a proactive approach to academic and HR excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Graduate Assistant (HR & Academic Support)
Montclair State University
08.2024 - Current
Conducted research, edited academic manuscripts, and assisted faculty with publications.
Managed administrative tasks including scheduling, academic resources, and detailed reporting.
Coordinated events (open houses, workshops) to enhance student engagement.
Supported onboarding processes for students and staff, ensuring smooth integration into the university community.
Officer, Administration & HR Operations
Commission for Technical & Vocational Education and Training
09.2020 - 01.2024
Assisted with departmental operations including recruitment, budgeting, payroll, and performance management.
Developed and implemented inclusive workplace initiatives and policies.
Led inclusive workplace initiatives that improved employee engagement and achieved a 75% retention rate across departments.
Managed HR stakeholder engagements to ensure compliance with labor and education regulations.
Administrative & Digital Training Specialist
Ghana Investment Fund for Electronic Communications
11.2018 - 08.2020
Designed and implemented digital literacy programs across multiple districts.
Optimized HRIS and database systems, increasing operational efficiency by 25%.
Provided administrative and technical support to enhance staff productivity.
Administrative & HR Support
Ghana Standards Authority
06.2016 - 08.2018
Streamlined records management, payroll, and scheduling processes.
Prepared departmental reports and supported staff evaluations.