Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dennise Avila

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

8
8
years of professional experience

Work History

Paraprofessional

CPS
08.2023 - 03.2025
  • Reported on student progress, behavior, and social skills to parents.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
  • Tailored lesson plans for students with emotional and cognitive disabilities.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Prepared reports and maintained administrative records.
  • Enforced rules and instructions to maintain discipline.
  • Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.

House Cleaner

Clean Freaks Cleaning Services
06.2022 - 01.2023
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Customer Service Representative

PetSupplies Plus
08.2021 - 08.2022
  • Responded to customer requests for products, services, and company information.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Delivered prompt service to prioritize customer needs.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Trained staff on operating procedures and company services.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Kennel Attendant

Countryside Veterinary Center
03.2020 - 02.2021
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.

Cashier

Super Target
11.2016 - 11.2019
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

Bachelor of Arts - Storyboarding

DePaul University
Chicago, IL
04-2021

Associate of Arts -

Morton College
Cicero, IL
06-2015

High School Diploma -

Morton West High School
Cicero, IL
06-2012

Skills

  • IEP compliance
  • Storytelling
  • Arts and crafts
  • Documentation
  • Social support
  • Friendly and outgoing
  • Reporting requirements
  • Safety
  • Physical assistance
  • Social integration
  • Preparing instructional materials
  • Progress monitoring
  • Activity planning

Languages

English
Professional Working
Spanish
Limited Working

Timeline

Paraprofessional

CPS
08.2023 - 03.2025

House Cleaner

Clean Freaks Cleaning Services
06.2022 - 01.2023

Customer Service Representative

PetSupplies Plus
08.2021 - 08.2022

Kennel Attendant

Countryside Veterinary Center
03.2020 - 02.2021

Cashier

Super Target
11.2016 - 11.2019

Bachelor of Arts - Storyboarding

DePaul University

Associate of Arts -

Morton College

High School Diploma -

Morton West High School

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