Summary
Overview
Work History
Education
Skills
Timeline
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Dennis Herndon

Marietta

Summary

Dynamic leader with a proven track record at Panera Bread, enhancing team productivity and employee satisfaction through strategic coaching and development. Skilled in multitasking and staff development, I excel in fostering high-performing teams and delivering exceptional customer service. Expertise in performance coaching and administration ensures optimal operational efficiency.

Overview

4
4
years of professional experience

Work History

Team Manager

Panera Bread
11.2022 - Current
  • Led employee relations through effective communication, coaching, training, and development.
  • Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
  • Enhanced team productivity by implementing efficient task delegation and time management strategies.
  • Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.

Server

Pizza Hut
04.2022 - 02.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Custodial Worker

Warren School District
06.2021 - 07.2021
  • Led employee relations through effective communication, coaching, training, and development.
  • Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
  • Enhanced team productivity by implementing efficient task delegation and time management strategies.
  • Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.

Education

Diploma

Warren High Scool
Vincent, OH

Skills

  • Customer focus
  • Employee scheduling
  • Influencing skills
  • Staff development
  • Meeting facilitation
  • Workforce planning
  • Performance appraisal
  • Fast learner
  • Performance coaching
  • Multitasking
  • Administration and reporting
  • Employee development

Timeline

Team Manager

Panera Bread
11.2022 - Current

Server

Pizza Hut
04.2022 - 02.2023

Custodial Worker

Warren School District
06.2021 - 07.2021

Diploma

Warren High Scool

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Dennis Herndon