Seasoned Supply Chain & Business Operations Specialist with 11+ years of experience supporting end-to-end order management, demand planning, inventory optimization, and cross-functional execution in fast-paced, global environments. Proven track record in order fulfillment, PSI/S&OP, forecasting, ERP (SAP), and process improvement, with strong analytical and problem-solving capabilities that improve on-time delivery, reduce excess and obsolescence, and drive operational efficiency.
Overview
14
14
years of professional experience
Work History
Sr. Procurement specialist
Samsung Electronics America, Inc
Mountain View, California
08.2014 - Current
Partnered with Sales, Marketing, R&D, Global Operations, and 10+ overseas factories to align demand, supply, and fulfillment priorities in a fast-paced environment.
Streamlined logistics and fulfillment workflows by redesigning operating procedures, resulting in a 25% reduction in transportation lead time in 2024.
Drove demand forecasting and material allocation for memory, DSP, RF, and audio ICs, SSDs, and mechanical components, supporting over $100 million in annual spend.
Owned material planning and order execution for a portfolio of critical components across New Product Introduction (NPI) and sustaining programs, supporting the full product lifecycle from design through end of life (EOL) for high-volume consumer electronics.
Collaborated with R&D and suppliers to negotiate pricing, lead times, and supply terms, aligning technical and supply requirements.
Led weekly PSI (Production, Sales, Inventory) reviews and biweekly demand meetings, achieving 98.9% on-time delivery (OTD) across global programs.
Proactively identified excess and obsolescence (E&O) risks, working with internal stakeholders to execute inventory mitigation strategies, and successfully reduced aging/excess inventory by $2.5M in 2022.
Assistant buyer contractor
Samsung Electronics America, Inc
Milpitas, California
03.2014 - 07.2014
Provided operation expertise on the ERP (SAP) system.
Supported senior management by tracking procurement KPIs, and improving visibility into operational performance.
Conducted monthly Statement of Account (SOA) reviews, identifying discrepancies, and coordinating timely resolution with suppliers and finance teams.
Industrial Engineer
Bosjob Co., Ltd
Guangzhou, China
07.2012 - 07.2013
Redesigned production workflows and workstations for welding water cooler lines, driving a 20% productivity improvement, and a 15% manpower reduction.
Developed and implemented supplier screening and quality standards, collaborating cross-functionally to reduce defect rates by 7.5%.
Education
Master of Science - Industrial And Systems Engineering
Chung Yuan Christian University
Taiwan
06-2012
Skills
Order Management & Fulfillment
Forecasting & Demand Planning
Shipment & Backlog Management
Inventory management
Cross-Functional & Cross-Regional Collaboration
Root Cause Analysis & Supply chain optimization
Supplier & Contract Manufacturer Management
Accomplishments
Award of excellence in 2022 Global SCM
Timeline
Sr. Procurement specialist
Samsung Electronics America, Inc
08.2014 - Current
Assistant buyer contractor
Samsung Electronics America, Inc
03.2014 - 07.2014
Industrial Engineer
Bosjob Co., Ltd
07.2012 - 07.2013
Master of Science - Industrial And Systems Engineering
Sr. Professional, Direct to Consumer Marketing & Communications at Samsung Electronics AmericaSr. Professional, Direct to Consumer Marketing & Communications at Samsung Electronics America