Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
Generic

Deno Pantelakos

Mountain Top,Pennsylvania

Summary

Dynamic professional with a proven track record at Mercy Center, enhancing resident engagement through tailored activities and promoting mental stimulation. Skilled in relationship building and activities supervision, I effectively supported physical wellbeing and fostered community integration, ensuring high levels of satisfaction and participation among residents.

Overview

23
23
years of professional experience

Work History

Activity Aide

Mercy Center
05.2014 - 07.2020
  • Visited with residents to enhance sensory stimulation and reality orientation and meet individual needs as outlined in activity care plan.
  • Facilitated community outings for groups of residents, providing opportunities for social integration within the broader community setting.
  • Promoted mental stimulation for residents with memory-focused activities such as puzzles and trivia contests.
  • Enhanced resident engagement by organizing and leading daily activities tailored to their interests and abilities.
  • Supported physical wellbeing of residents by assisting with exercise programs and encouraging participation in activities.

Sales and Service Representative

Coin Acceptors Inc.
04.1997 - 12.2013
  • Delivered product demonstrations tailored to clients'' specific requirements, showcasing features that would benefit their businesses directly.
  • Conducted regular assessments of client satisfaction levels through customer surveys and feedback mechanisms to continuously improve service quality.
  • Increased customer satisfaction by providing knowledgeable assistance and addressing their needs promptly.
  • Built rapport with clients, resulting in a high rate of repeat business and positive feedback from satisfied customers.
  • Managed key accounts effectively by proactively addressing concerns or issues, ensuring high levels of customer retention and satisfaction.

Education

High School Diploma -

Saint Mary's High School
Wilkes-Barre, PA
06-1966

Skills

  • Patience and tolerance
  • Attendance record-keeping
  • Relationship building
  • Activities supervision

Affiliations

Wilkes Barre Kiwanis

Mountain Top SocialClub

Nature & Wildlife Photographer

Interests

  • Outdoor Recreation
  • Music
  • I like working with my hands and fixing things
  • I enjoy helping others and giving back to the community
  • DIY and Home Improvement
  • Gardening
  • Digital Art and Animation
  • Wine Tasting
  • Nature & Wildlife Photgraphy
  • Volunteering

Timeline

Activity Aide

Mercy Center
05.2014 - 07.2020

Sales and Service Representative

Coin Acceptors Inc.
04.1997 - 12.2013

High School Diploma -

Saint Mary's High School

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Deno Pantelakos