Brandon McClelon
Desoto
Summary
Service industry professional with strong commitment to high standards and delivering exceptional customer experiences. Proven ability to adapt to fast-paced environments while maintaining focus on quality and collaboration. Known for reliability, teamwork, and flexibility in meeting dynamic operational needs.
Overview
4
4
years of professional experience
Work History
Waiter
Saltgrass Steakhouse
11.2024 - Current
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Waiter
Kitchen and Kocktails
12.2023 - 09.2024
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Communicated with kitchen staff to enable accurate food preparation.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Warehouse/Driver
Amazon
08.2021 - 12.2023
- Assisted in reducing warehouse clutter by properly disposing of waste materials and recycling appropriate items according to company guidelines.
- Preserved product quality with careful attention to temperature-sensitive items requiring specific handling or storage conditions during transportation.
- Mitigated damage to inventory by following proper lifting techniques when moving heavy or bulky items throughout the warehouse space.
- Loaded materials into vehicle using pallets, skids, platforms, or lifting devices and installed bracing or padding to prevent shifting or damage in transit.
- Demonstrated exceptional problem-solving skills when confronted with unexpected challenges during the delivery process, promptly addressing issues to maintain client satisfaction.
- Maintained delivery vehicle in safe and operative condition by inspecting mechanical, safety and emergency equipment and completing log.
Education
No Degree -
Lamar University
Beaumont, TXHigh School Diploma -
Desoto High School
DeSoto, TX05-2016
Skills
- Strong multitasking
- Time management
- Customer service
- Attention to detail
- Critical thinking
- Relationship building
- Computer proficiency
Timeline
Waiter
Saltgrass Steakhouse
11.2024 - Current
Waiter
Kitchen and Kocktails
12.2023 - 09.2024
Warehouse/Driver
Amazon
08.2021 - 12.2023
No Degree -
Lamar University
High School Diploma -
Desoto High School
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