Denorris N. Smith III
Pensacola,FL
Summary
Military Veteran with a 10 + year track record of making significant contributions in the Department of Defense Information Systems and Telecommunications fields. Proven ability to be a corporate steward interacting and collaborating with multiple levels of management and diverse cultural audiences. Background includes US Navy Seabees Operation Enduring Freedom, Ballistic missile Defense Cruiser (CG), Naval Hospital and Major Communications Station operational experience.
Overview
13
13
years of professional experience
Work History
Cyber Security Watch Officer
ASRC Federal
Pensacola, FL
06.2023 - Current
- Provides persistent monitoring of IT infrastructure and network management of all UCSA network elements, enclaves, and systems using Government and commercial monitoring tools.
Communications Watch Supervisor
General Dynamics IT
Pensacola, FL
11.2022 - Current
- Aintain 24x7x365 communication guard support for Military Sealift Command (MSC) ships worldwide (approximately 160 ships).
- Manage the resolution of various ships' trouble calls regarding Outlook access, email problems, etc.
- Ensure proper completion of work orders and trouble calls via Remedy.
- Monitor and troubleshoot NIPRNET and SIPRNET operations.
- Assist clients via phone, email, and remote administration in resolving web browsing, various network issues, password lockouts and resets through Active Directory.
- Diagnose and resolve ships voice problems, assist in troubleshooting system faults, malfunctions, outages, and various
Comms Watch Officer
Naval Computer and Telecommunications Station
10.2019 - 11.2021
- Led a group of 20+ sailors separated by three operation areas (Tech Control, Satellite communications and network operations center (NOC).
- Operated and defended critical C2 systems in support of Global Fleet Units, joint Coalition Maritime Forces and thirteen Task Force CDRs conducting Combat Ops in the CENTCOM AOR. By providing secure SHF and EHF satellite communication links to US Navy and USNS supply ships as an NMT and FOT operator.
- Operated ADNS routing system in support of Navy units utilizing NCTS IP services.
- Utilized KIV 7M, KIV 7HSB, KYV 5, AND KG 175 cryptographic devices providing communication security and transmission security for Naval communication circuits.
IT Support Specialist
Naval Hospital Pensacola
07.2016 - 06.2019
- As IT system representive on the Naval Hospital Pensacola process improvement team. Identified and submitted recommendations to Network Operations Senior Level management that focused on Incident, Problem, Change, Process, Contact and Project Management processes which ultimately maximized IT Service Management and IT efficiency of Naval Hospital Pensacola's day to day operations
- Coordinated a series of projects while continuously applying quality-improvement methodologies for the installation of the Pyxis automated medication dispensing system, remote refrigeration monitoring systems, , Polycom secure VTC systems, and various medical systems.
- as VTC coordinate scheduled, configured, and operated daily Video Teleconference meetings to over endpoints across the The Bureau of Medicine and Surgery enterprise of hospitals and clinics. Using polycom VTC systems
- Served as Naval Hospital Pensacola's DISA Purebred trusted agent for DoD PKI subscribers.
- As wireless device technician. Constructed the contract and accounted for over 200 lines of service providing secure mobile communications. Including Apple IOS, Android, Verizon jetpack mifi and AT&T wireless wifi devices.
- Utilized REMEDY ticketing system to manage system software events from “cradle to grave” tracking all system outages/restores, upgrades, changes, and releases.
Comms Watch Officer & Workcenter Supervisor
USS Vicksburg
04.2013 - 06.2016
- As network administator onboard USS Vicksburg oversaw a team that coordinated the implementation, operation and software maintenance of the ISNS suite and established and monitored security procedures. Responsibilities included controlling operations during processing and responding to unscheduled program halts caused by machine failures, program failures or invalid data; establishing and controlling directories, security management files and individual access files; controlling and monitoring network resources and utilities; conducting user orientation and training; monitoring programs to identify problems or potential for problems, such as pending memory overload.
- As COMMS Watch Officer onboard USS Vicksburg oversaw a team that configured, monitored and troubleshooting circuits for HF, VHF, UHF, SHF and EHF Line of sight(LOS) and SATCOM communications.
- Workcenter supervisor ensured the preventative and corrective maintenance on shipboard servers, switches and routers.
IT Specialist
USN Seabees
02.2011 - 02.2013
- Configured and managed mobile comms stations using RDSAT SHF comms and Tactical Domain Network(TDN) providing external communications including internet services, VOIP services and Microsoft exchange mailboxes while in remote locations in the CENTCOM AOR
- Serving as Information Management Officer upgraded NAVAL CONSTRUCTION FORCES workstations across 9 units operating in Afghanistan from windows XP to windows 7. Also conducting routine maintenance on servers and systems.
Skills
- Windows/Linux Server administration
- Classified information/material handling
- Satellite communications
- Video Teleconference
- Router management (ADNS)
- Business Communication
- Information Assurance
- Cryptologic equipment handling
- Hardware & Software Installation
- Microsoft exchange management
- Process improvement
Certifications and Training
- Active DOD Top Secret / SCI Security Clearance (Expires April 2023)
- CompTIA SEC+ (Expires September 2023)
- CompTIA CASP+ (Expires September 2024
- Information Systems Technician Class “A”
Timeline
Cyber Security Watch Officer
ASRC Federal
06.2023 - Current
Communications Watch Supervisor
General Dynamics IT
11.2022 - Current
Comms Watch Officer
Naval Computer and Telecommunications Station
10.2019 - 11.2021
IT Support Specialist
Naval Hospital Pensacola
07.2016 - 06.2019
Comms Watch Officer & Workcenter Supervisor
USS Vicksburg
04.2013 - 06.2016
IT Specialist
USN Seabees
02.2011 - 02.2013