Denya Grljevic
St. Louis,Missouri
Summary
Eager professional with a love for blending science with helping others and is seeking to gain experience with upcoming technologies and methodologies. Inquisitive and able to adapt to any environment to provide as much intellect, empathy, and flexibility as possible.
Overview
5
5
years of professional experience
Work History
Self Employed Creator
Self
St. Louis, Missouri
05.2022 - Current
- Designed and executed weekly content strategies for social media platforms such as Twitch, Twitter, and TikTok.
- Designed and executed a successful monthly subscription model and associated sales funnel.
- Developed and maintained professional, long term relationships with various individuals, including internal personnel through dynamic communication and active listening skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Monitored analytics on a regular basis and adjusted strategy accordingly.
Biopharmaceutical Production Technician
Thermo Fisher Scientific
St. Louis, Missouri
06.2022 - 02.2023
- Executed Manufacturing batch records, work instructions, and SOPs.
- Primary focus was 'right the first time.' Produced drug that recently got approved by the FDA for Niemann Pick's Disease.
- Performed large-scale chromatography, viral inactivation, viral filtration, ultra-filtration, and diafiltration, cell counts, sampling, etc,.
- Documented work according to cGMP and FDA standards.
- Monitored production processes, identified problems, and took corrective action when necessary.
- Propagated mammalian cell cultures aseptically (from thawing vial to final formulation).
Pharmacy Technician
Walgreens
St. Louis, Missouri
02.2022 - 06.2022
- Calculated dosage, filled prescriptions, and prepared prescription labels with accuracy.
- Communicated with customers to verify their medication dosages, refill authorizations, and patient information.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system to reflect correctly.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted customers and healthcare providers with any questions and helped troubleshoot issues.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Waitress
Logan's Roadhouse
Cape Girardeau, MO
10.2018 - 12.2021
- Maintained customer satisfaction and excellent customer service for all guests and assisted to their needs.
- Conducted training sessions for new employees while covering the industry's best practices and safety procedures.
- Opens and closes the store independently, assisting in set-up store displays, inspects inventory for quality, proper clean-up, etc.
- Communicated with parties of 20 or more guests at a time while keeping time management a priority.
- Subject matter expert of the food, beverages, resultant contacts and supplies to gain a full understanding of the business.
Education
Bachelor of Science in Biology - Pre-Physician's Assistant
Southeast Missouri State University
12.2023
Skills
- Powerplant and lab equipment experience
- Handled hazardous materials and chemicals
- Maintained cGMP and FDA Regulations
- Proficient in Siemens BAS, SAP, LIM, Unicorn, and Microsoft office
- Customer Service
- Experience with ViCell XR, NovaFlex2, Centrifuges, Pipette, pH / Conductivity meters, AKTA Process Skid, Bioreactor, Wave Bioreactor, etc
- Microbiology, Cell Biology
- Effective Communication and Documentation
Accomplishments
- Made the Dean's list multiple semesters; 3.63. GPA overall
- Teaching Assistant for Microbiology Lab at Southeast Missouri State University
- 10 lab courses in undergraduate + working hours ~ 1,100 hours lab work experience
- Member of a sorority for 3 years which consisted of: Chili Cook-Off, Frisbee Fling, & 5K for DVA all proceeds going to the Women's Safe House, Greek Week and Homecoming events for the community such as a blood drive for donating blood, food can drive, etc., continual advocating for domestic violence awareness, and intensive recruitment.
- Volunteering at animal shelters in high school and into college
Languages
English
Native/ Bilingual
Bosnian
Professional
Timeline
Biopharmaceutical Production Technician
Thermo Fisher Scientific
06.2022 - 02.2023
Self Employed Creator
Self
05.2022 - Current
Pharmacy Technician
Walgreens
02.2022 - 06.2022
Waitress
Logan's Roadhouse
10.2018 - 12.2021
Bachelor of Science in Biology - Pre-Physician's Assistant
Southeast Missouri State University