Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Denys Mendez

Hialeah,FL

Summary

Proven retail professional with a track record of enhancing customer satisfaction and sales at Dunkin' Donuts. Skilled in cash handling accuracy and demonstrating patience and empathy towards customers. Excelled in maintaining store cleanliness, contributing to a positive shopping environment. Achieved significant improvements in customer service and financial transactions accuracy. Professional retail worker with strong focus on team collaboration and achieving results. Proven experience in customer service, inventory management, and sales. Reliable, adaptable, and skilled in handling fast-paced environments while maintaining high standards. Strong communication and problem-solving abilities ensure effective support to both customers and team members. Experienced with customer service, assisting clients with product selections, and resolving inquiries efficiently. Utilizes merchandising techniques to create appealing displays that attract customers and boost sales. Knowledge of inventory management and maintaining organized stockrooms to ensure smooth operations.

Overview

2
2
years of professional experience

Work History

Retail Worker

Dunkin' Donuts
08.2023 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.

Sales Associate

Titi's Food
10.2022 - 07.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Sport's Specialist -

Nancy Uranga Romagoza
Pinar Del Rio, Cuba
07.2012

M.D. - General Medicine

Simon Bolivar
Pinar Del Rio, Cuba
06.1986

Skills

Patience and Empathy

Reliability and punctuality

Store Cleaning

Cash Handling Accuracy

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Retail Worker

Dunkin' Donuts
08.2023 - Current

Sales Associate

Titi's Food
10.2022 - 07.2023

Sport's Specialist -

Nancy Uranga Romagoza

M.D. - General Medicine

Simon Bolivar
Denys Mendez