Denzel Dixon
Conroe,TX
Summary
Hard-working professional with proven communication, and relationship building skills. Currently aiming to leverage my abilities to successfully pair with a strong team and company; having both knowledge in real-estate and a vast experience in sales. Frequently praised by peers as focused and dedicated. I can be relied upon to help Riverside achieve its goals and maintain its steady growth.
Overview
10
10
years of professional experience
Work History
Escrow Officer, Closer
Truly Title
The Woodlands, TX
04.2023 - 11.2023
- Prepare settlement statements, and interface with realtors, lenders, mortgage brokers, buyers, sellers, builders and subcontractors
- Ensure new owners are provided with aclean insurance policy and given proper detail as to their coverage
- Maintain steady client base of realtors, loan officers, investors to continue growth in revenue.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Managed real estate closing process in compliance with applicable standards and legal requirements.
Escrow Officer, Business Development, Closer
Momentum Title
The Woodlands, TX
05.2020 - 04.2023
- Manage real-estate transactions from start to finish with lenders, investors and real-estate agents
- Clear title issues and construct final numbers multiple on transactions on a month-to-month basis
- Travel to multiple locations to assist in closing files and maintain a professional representation of the company through all locations
- Find unique ways to represent the company through events, serving the community, and clients with the intent to grow sales
- Developed detailed book of marketing material and training material for the company.
Private Dining Lead, Key Manager
Fleming's Prime Steakhouse & Wine Bar
The Woodlands, TX
07.2015 - 11.2020
- Oversee execution in the dining room making sure all guests are taken care of, while ensuring all front of house staff is doing their part to create a positive and successful environment for all guest
- Provide leadership and structure in the form of knowledge, by example, and experience to other associates
- Ensure quality and correct training to all new front of house associates
- Customize guest experience, manage pace, create return business, and build relationships with all guest I encounter
- Lead pace, content, service for on site and off site private dining events
- Engage with the host and ensure all standards at met to the expectation given.
- Motivated staff to perform at peak efficiency and quality.
Assistant Manager
Texas Endurance Sports
Conroe, TX
01.2017 - 01.2019
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Direct and supervise employees, engage in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Hire, train, and evaluate personnel in sales or marketing roles, and promoting or firing workers when appropriate
- Developed store events and activities and built relations with preexisting events and fundraisers in the community
- Estimate consumer demand and determine the types and amounts of goods to be sold
- Increased sales by 20% in my first 4 months in the position.
Service Manager
Fielding's Culinary Group
The Woodlands, TX
03.2014 - 07.2015
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Delegate associates’ areas of responsibilities
- Hire, train, and evaluate personnel in sales and service, and promoting or firing workers when appropriate
- Developed an entirely new training manual, hiring template, and educational binder for continual training of a dynamic menu.
Server
Fleming's Prime Steakhouse & Wine Bar
The Woodlands, TX
06.2013 - 11.2014
- Maintain a strong menu knowledge on a rotating list of wines and food.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Promoted to private dining within three months due to organizational and multitasking skills
Education
A.S. Architectural Engineering -
Forsyth Technical Community College
Winston-Salem, NC05.2010
Skills
- Customer Service
- Communication
- Leadership
- Team Building
- Escrow Standards
- Real Estate Closing Processes
References
References available upon request
Timeline
Escrow Officer, Closer
Truly Title
04.2023 - 11.2023
Escrow Officer, Business Development, Closer
Momentum Title
05.2020 - 04.2023
Assistant Manager
Texas Endurance Sports
01.2017 - 01.2019
Private Dining Lead, Key Manager
Fleming's Prime Steakhouse & Wine Bar
07.2015 - 11.2020
Service Manager
Fielding's Culinary Group
03.2014 - 07.2015
Server
Fleming's Prime Steakhouse & Wine Bar
06.2013 - 11.2014
A.S. Architectural Engineering -
Forsyth Technical Community College