Denzel McCaskill
romeoville,IL
Summary
Proven team leader with a track record of enhancing customer loyalty at Walgreens through expert cash management and interpersonal skills. Excelled in multitasking and building rapport, significantly contributing to sales goals. Demonstrated adaptability and a strong work ethic across various roles, ensuring operational excellence and high customer satisfaction. Offering excellent communication and interpersonal skills, adaptable to fast-paced retail environments. Brings willingness to learn industry-specific knowledge and develop expertise in cash handling and customer service. Ready to use and develop problem-solving and multitasking abilities in [Desired Position] role.
Overview
2
2
years of professional experience
Work History
Customer Service Associate Cashier
Walgeens
Romeoville, IL
11.2023 - 10.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
- Handled cash and credit transactions accurately, ensuring proper balance at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with product selection, providing knowledgeable recommendations based on individual needs.
- Developed strong rapport with regular customers through friendly interactions and personalized service.
- Restocked and organized merchandise in front lanes.
- Trained new employees in cashier procedures and company policies, promoting a consistent customer experience across all team members.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Implemented effective problem-solving techniques when faced with challenging situations or dissatisfied customers.
Cart Pusher
Walmart
Romeoville, IL
07.2023 - 11.2023
- Maintained professional appearance of storefront by cleaning entryways, removing debris, and organizing displays as necessary.
- Directed customers to appropriate areas in store to assist with locating products.
- Removed litter from parking lot, planters and cart storage areas.
- Assisted customers in loading groceries into cars.
- Operated equipment while observing standard safety procedures.
Crew Member
Popeyes
Romeoville, IL
06.2022 - 07.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Plainfield East
Plainfield, IL05.2023
Skills
- Strong Work Ethic
- Reliability and punctuality
- Team player mentality
- Upselling strategies
- Building rapport
- Patience and composure
- Cash Management
- Team Leadership
- Multitasking Abilities
- Adaptable and Flexible
- Interpersonal Skills
- Flexible Schedule
Timeline
Customer Service Associate Cashier
Walgeens
11.2023 - 10.2024
Cart Pusher
Walmart
07.2023 - 11.2023
Crew Member
Popeyes
06.2022 - 07.2023
High School Diploma -
Plainfield East