Denzel Robinson
Seattle,WA
Summary
Results-driven system analyst with over 14 years of experience in systems analysis, project management, and data engineering. Demonstrated expertise in Unix, Cisco Wireless, RDBMS, MS Project, Earned Value Management (EVM), Salesforce, Power BI, and PowerShell. Skilled at optimizing business processes, improving scheduling strategies, and enhancing resource planning to facilitate strategic decision-making and operational efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
System Analyst
Sheraton New Orleans
03.2022 - 01.2024
- Analyzed business needs and designed systems, implementing solutions that improved guest satisfaction by 22%
- Managed event technology and optimized Critical Path Method (CPM) schedules, contributing to over $60M in annual revenue
- Created and maintained project schedules using MS Project and EVM, ensuring alignment with organizational goals
- Developed custom reports and forecast trends utilizing Salesforce, Power BI, and PowerShell, enhancing data-driven decision-making
- Conducted critical path and variance analyses to ensure timely project milestones and deadlines were met
- Collaborated with IT, marketing, and finance departments to ensure compliance and successful project execution, reducing risks
- Led IT strategy initiatives, achieving a 30% reduction in system downtime through proactive management
Data Analyst
August CPA Group
01.2018 - 03.2022
- Increased productivity by 20% through the development of robust data analysis protocols
- Enhanced data extraction efficiency by 25% through improved validation checks and quality control measures
- Trained junior analysts in advanced data analysis techniques, fostering team skill development
Metric Analyst (Volunteer)
ClimateBase
08.2018 - 09.2019
- Analyzed Slack data to derive insights for community engagement and growth metrics
- Created heat maps and custom dashboards in Tableau to provide actionable insights across various departments
- Offered data-driven recommendations to enhance user engagement and climate change prevention strategies
- Supported the development of insights and analytics for online community engagement
Sales Management Trainee
OneMain Financial
02.2016 - 12.2017
- Drove sales growth for personal and auto loans, expanding market share by 28% through effective strategies
- Conducted thorough risk assessments to ensure compliance and maintain client trust
IT Technician
University of Memphis Help Desk
08.2015 - 01.2017
- Troubleshot enterprise systems and networks, leading to increased uptime and user satisfaction
- Developed comprehensive technical documentation to assist users and staff
Sales Associate
JD Finish Line
03.2010 - 07.2012
- Boosted customer satisfaction through effective sales strategies, achieving a 10% increase in repeat business
Education
Bachelor’s Degree - Business Administration and Psychology
The University of Memphis
Data Science Certification -
BloomTech
Skills
- Project Management
- MS Project
- CPM Scheduling
- Earned Value Management (EVM)
- Salesforce
- Power BI
- PowerShell
- Tableau
- Data Analysis
- Reporting
- Statistical Analysis
- Unix
- Cisco Wireless Configuration
- Critical Path Analysis
- Communication
- Relationship Building
- Problem Solving
Certification
Data Science Certification, BloomTech
Accomplishments
- Supported program management in scheduling, resource planning, and cost analysis.
- Conducted critical path analysis and optimized project schedules with cross-functional teams.
- Integrated cost and schedule management for strategic decision-making using EVM principles.
Timeline
System Analyst
Sheraton New Orleans
03.2022 - 01.2024
Metric Analyst (Volunteer)
ClimateBase
08.2018 - 09.2019
Data Analyst
August CPA Group
01.2018 - 03.2022
Sales Management Trainee
OneMain Financial
02.2016 - 12.2017
IT Technician
University of Memphis Help Desk
08.2015 - 01.2017
Sales Associate
JD Finish Line
03.2010 - 07.2012
Bachelor’s Degree - Business Administration and Psychology
The University of Memphis
Data Science Certification -
BloomTech
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