Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DENZEL ROSS

Houston,TX

Summary

Veteran with proven leadership and operational experience in private security, government contracting, and IT support. Skilled in threat assessment, cybersecurity compliance, Active Directory management, and high-level technical troubleshooting. Adaptable, disciplined, and trusted to perform in high-pressure environments supporting critical government operations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Security Supervisor

Mayfair Night Club
08.2013 - 07.2024

• 10+ years managing nightclub and venue security, including high-profile events and celebrity clientele

• Specialized in customer service, situational awareness, threat detection, and de-escalation

• Handled scheduling, team coordination, and incident reporting with strong organizational skills

• Maintained a safe, professional environment under high-pressure situations

  • Managed a team of security personnel, providing regular training for improved performance and professional growth.

88M Motor Transport Operator

United States Army
11.2017 - 02.2020

• Led and trained teams in convoy operations, cargo transport, and route security

• Managed logistical planning, vehicle maintenance oversight, and mission coordination

• Trusted with leadership responsibilities early, ensuring safe, timely movement of personnel and equipment

• Maintained high standards in risk assessment, situational awareness, and operational readiness

• Completed missions under pressure with strong attention to detail, safety, and team efficiency

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Private Security Contractor

Garda World Federal Service
03.2021 - 06.2021
  • Conducted regular risk assessments to identify and address potential vulnerabilities in client properties.
  • Coordinated transportation logistics for secure movement of valuable assets or individuals between locations.
  • Maintained a high level of situational awareness at all times, enabling rapid response to emerging threats or incidents.

•     Supervised armed security operations for high-risk government facilities overseas, ensuring protection of U.S. personnel, assets, and classified information in hostile environments

•     Led mission planning, threat assessments, and team movements while maintaining strict compliance with military security protocols, rules of engagement, and force protection standards

Help Desk Technician

S.A.I.C
12.2021 - 06.2023

• Provided Tier 1 technical support across the entire Department of Defense, resolving a wide range of hardware, software, and network issues

• Skilled in CRM systems, Active Directory administration, password resets, user account management, and remote troubleshooting

• Delivered high-level customer service while following strict cybersecurity protocols and maintaining system integrity across classified networks

  • Provided basic end-user troubleshooting and desktop support.
  • Installed, modified, and repaired software and hardware to resolve technical issues.

Help Desk Technician (Tier 2)

Peraton
10.2023 - 06.2024

• Advanced Tier 2 support for U.S. Navy shore and offshore operations, specializing in Active Directory management, system diagnostics, and user access control

• Led troubleshooting for escalated technical issues, providing expert support in networking, server administration, and user authentication systems

• Demonstrated growing expertise in cybersecurity compliance and enterprise IT operations for government clients

  • Installed, modified, and repaired software and hardware to resolve technical issues.
  • Provided basic end-user troubleshooting and desktop support.
  • Utilized problem-solving skills to address customer complaints.

Elite Armed Guard

Allied Universal
09.2024 - Current

• Elite Level IV Armed Guard protecting Texas’ largest grocery retailer (H.E.B) under a high-security contract

• Certified in handcuffing, baton, taser, and firearms; skilled in threat deterrence, access control, incident response, and crisis de-escalation

• Maintain a visible deterrent, enforce safety protocols, and ensure protection of assets, personnel, and property at critical infrastructure sites

  • Maintained proficiency in use of assigned protective equipment, weapons and restraint devices.
  • Operated and monitored security panels, alarms and related security equipment to provide area and visitor surveillance.

Education

Texas State University
San Marcos, TX

San Diego Mesa College
San Diego, CA

Skills

  • Threat Assessment
  • Executive Protection
  • Crisis Management
  • Access Control Systems
  • Surveillance Operations
  • Emergency Response
  • Incident Response
  • Active Directory Management
  • Network Security
  • System Administration
  • User Support & Troubleshooting
  • Cybersecurity Compliance

Certification

  • Comptia Sec+ Training - 2025-2028
  • Licensed Level 4 Security Guard (TOPS) - 2024-2026

Timeline

Elite Armed Guard

Allied Universal
09.2024 - Current

Help Desk Technician (Tier 2)

Peraton
10.2023 - 06.2024

Help Desk Technician

S.A.I.C
12.2021 - 06.2023

Private Security Contractor

Garda World Federal Service
03.2021 - 06.2021

88M Motor Transport Operator

United States Army
11.2017 - 02.2020

Security Supervisor

Mayfair Night Club
08.2013 - 07.2024

Texas State University

San Diego Mesa College
DENZEL ROSS