Denzel Tomusange
Frisco,Texas
Summary
Empathetic professional in customer service, known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers. Personable and dedicated customer service representative with extensive experience in the industry. Solid team player with an upbeat, positive attitude, and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction, and contribute to company success. Articulate, enthusiastic, and results-oriented, with a demonstrated passion for building relationships, cultivating partnerships, and growing businesses.
Overview
2
2
years of professional experience
Work History
Host/Restaurant Busser
La Hacienda Ranch
Frisco, Texas
08.2023 - 03.2025
- Led on- and off-site customer support teams across multiple time zones.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
Education
High School Diploma -
Reedy High School
Frisco, TX05-2026
Skills
- Problem-solving abilities
- Calm and professional under pressure
- Teamwork
- Communication skills
- Team collaboration
- [Language] fluency
Accomplishments
- Certification of Accountability- Reedy High School
- Certification of Respect- Reedy High School
- Certification of Recognition- Reedy High Scool
- Certification of Excellence- Pioneer Heritage Middle School
Timeline
Host/Restaurant Busser
La Hacienda Ranch
08.2023 - 03.2025
High School Diploma -
Reedy High School
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