Denzel Waddell
Eden,NC
Summary
Driven professional with strong work ethic and adaptability. Demonstrates exceptional interpersonal skills and excels in customer service, multitasking, and time management. Committed to delivering positive customer experiences while quickly mastering new skills. Eager to leverage organizational strengths in entry-level opportunities that contribute to company growth.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Relationship Banker
First National Bank Of Pennsylvania
Eden, NC
07.2026 - Current
- Build and maintain strong client relationships by identifying financial needs and recommending tailored banking products and services.
- Assist clients with account openings, consumer lending, credit products, deposits, and other financial solutions while providing exceptional customer service.
- Consistently identify opportunities to deepen client relationships through proactive outreach, referrals, and consultative conversations.
- Ensure compliance with banking policies, procedures, and regulatory requirements while maintaining accuracy and confidentiality
- Provide friendly and efficient customer service while processing deposits, withdrawals, transfers, loan payments, and other banking transactions.
- Accurately handle cash, checks, and other financial transactions while maintaining a balanced cash drawer.
- Assist customers with account inquiries, basic banking needs, and product or service information.
- Identify customer needs and refer clients to appropriate banking products, services, and branch specialists.
- Follow all bank policies, security procedures, and regulatory requirements to protect customer information and prevent fraudulent activity.
- Maintain a professional and welcoming branch environment while supporting overall branch goals and delivering an excellent customer experience
Business Development Representative
Hendrick Automotive Group
Charlotte, NC
04.2025 - 06.2026
- Provides professional concierge service to customers via inbound and outbound phone calls, text, and email.
- Provides exceptional service to customers by promptly addressing needs and inquiries, enhancing overall customer satisfaction.
- Managed customer accounts to ensure satisfaction and retention for auto services.
- Responded quickly to inquiries from potential customers via phone or email.
Head cashier/ Cash office Administrator
Lowes Home Improvement
04.2024 - 07.2025
- Manages all Cashiers and checkout functions including sales transactions and refunds.
- Balanced tills and performed safe counts to ensure accurate cash management in cash administration office.
- Monitors cash drawer amounts and maintains checkout areas.
- Resolved customer issues to enhance front-end store operations and improve customer satisfaction.
- Ensured customer satisfaction by delivering quality service and addressing feedback.
- Handling money including sales transactions and refunds.
- Maintained safe, clean environment for staff and customers to promote a positive shopping experience.
- Follows up on appointment outcomes.
- Supervised team members and provided training on cashier protocols.
Front End Associate
Lowes Home Improvement
08.2023 - 04.2024
- Guided customers in locating products, enhancing shopping experience.
- Provided friendly service at checkout, processing transactions efficiently.
- Kept front-end area clean and clutter-free, promoting efficient customer interactions.
- Organized and maintained sales floor displays, ensuring appealing presentation.
- Stocked shelves with merchandise and ensured proper product placement.
Janitor
S&K Cleaning Services
11.2022 - 10.2023
- Ensured clean and safe environments for local government, factory, and maintenance workers.
- Applied appropriate cleaning products and chemicals to effectively eliminate bacteria.
- Maintained cleanliness of facilities through routine cleaning and sanitizing tasks.
- Maintained cleanliness of restrooms and removed trash from all areas.
- Collaborated with team members to complete large-scale cleaning projects efficiently.
Cashier
Cook Out
11.2021 - 11.2022
- Delivered exceptional customer service, enhancing customer satisfaction.
- Managed orders, served food, and processed payments efficiently and safely.
- Handled, cooked, and prepared food in compliance with safety standards.
Education
Associate of Arts -
Rockingham Community College
Wentworth, NC5 2023
High School diploma -
Rockingham Early College High School
Wentworth, NC5 2023
Bachelor of Science - Finance
Southern New Hampshire University
Hooksett, NH09.2026
Skills
- Achieved high customer satisfaction scores through dedicated service
- Increased payment collection efficiency by streamlining processes
- Enhanced cash handling accuracy to minimize discrepancies
- Improved cash management protocols to boost financial integrity
- Resolved system navigation challenges, leading to quicker issue resolution
- Elevated computer proficiency to support enhanced operational performance
- Delivered effective problem-solving strategies that improved service outcomes
- Maximized multitasking capabilities to enhance workflow efficiency
- Cultivated strong people skills that fostered collaborative environments
- Enhanced communication effectiveness that strengthened client relations
- Drove team leadership initiatives that resulted in improved team cohesion
Certification
- Emerging Leaders Certification, Truist, 10/01/23
- Notary Public, State of North Carolina, Commission #202623900006, Exp. 08/24/2031
Education
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Timeline
Relationship Banker
First National Bank Of Pennsylvania
07.2026 - Current
Business Development Representative
Hendrick Automotive Group
04.2025 - 06.2026
Head cashier/ Cash office Administrator
Lowes Home Improvement
04.2024 - 07.2025
Front End Associate
Lowes Home Improvement
08.2023 - 04.2024
Janitor
S&K Cleaning Services
11.2022 - 10.2023
Cashier
Cook Out
11.2021 - 11.2022
High School diploma -
Rockingham Early College High School
Associate of Arts -
Rockingham Community College
Bachelor of Science - Finance
Southern New Hampshire University