I am an experienced, responsible, and dedicated individual who is currently seeking to be a member of an organization that will offer room for professional growth and advancement within the team. Goal-driven and well-versed with interpersonal skills, computer skills, recruiting, training, and managing employees to provide the best possible outcomes to meet the customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Hardworking, highly organized, and dependable.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
Ella Mae’s Kids Incorporated
11.2018 - 02.2023
Responsible for onboarding and training of new employees
Maximized performance by monitoring daily activities and mentoring team members
Adjusted job assignments and schedules to keep pace with dynamic organizational needs, factoring in processes, employee knowledge and customer needs
Responsible for the completion of multiple tasks within the established timeframes
Planned and monitored activities catered to children and young adults with Autism
Mental Health Technician
Ludeman Development Center
10.2015 - 02.2018
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Kids Camp Counselor
Chicago Park District
09.2012 - 09.2015
Managed groups of up to 20 children during outings, maintaining control while providing an enjoyable experience for all participants.
Fostered a positive and inclusive atmosphere, promoting teamwork and camaraderie among campers.
Maintained accurate records of attendance, incident reports, and medical information for each camper under my supervision.
Collaborated with fellow counselors on event planning and logistics for end-of-session performances or presentations.
Education
Associate Of Arts - Mental Health
College Southern Nevada
North Las Vegas, NV
05.2024
Diploma -
Hubbard High School
Chicago, Il.
09.2011
Skills
Exceptional interpersonal skills
Great stewardship
Dependable and punctual
Microsoft Word and Excel
Managing employee relations
Employee coaching and motivation
Staff management
Self-motivated
Strong work ethic
Certification
Mental Health Awareness
Community Service
St. Bernard Hospital Community Baby Shower, 2016-2020, Chicago, IL
Timeline
Manager
Ella Mae’s Kids Incorporated
11.2018 - 02.2023
Mental Health Technician
Ludeman Development Center
10.2015 - 02.2018
Kids Camp Counselor
Chicago Park District
09.2012 - 09.2015
Mental Health Awareness
Associate Of Arts - Mental Health
College Southern Nevada
Diploma -
Hubbard High School
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