Denzell Barnes
Lithia Springs,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am also a goal-oriented Non-Instructional Support Staff Member who carries students of different behavioral levels and backgrounds. Always ready to step in and positively impact the student experience or teacher's well-being with timely support. Reliable in maintaining orderly spaces and ensuring a safe and efficient learning environment.
Overview
9
9
years of professional experience
Work History
Assistant Band Director
Atlanta Public Schools
09.2022 - Current
- Executed company policies, procedures, and safety standards to ensure proper cleanliness and safety of office space and equipment
- Worked with departments, including project management, in developing new ideas, initiatives, products, and services
- Assist and direct full marching band practice and events.
- Creating safe and efficient learning environments.
- Assist students receive scholarships and college acceptance.
- Create and compose music for full marching band events and programs.
Non- Instructional Aide
Carver Early College
07.2023 - Current
- Aided teachers in designing and implementing lesson plans to enhance student learning outcomes.
- Support the development of students'' critical thinking skills by facilitating group activities and discussions.
- Assisted in monitoring student progress, and providing feedback to teachers for assessment and improvement strategies.
- Collaborated with instructional team members to create a cohesive educational experience for all students.
Delivery Driver
Amazon DSP
07.2022 - 10.2022
- Served an average of 3,000 - 5,000 deliveries per month while driving up to 600 miles per week
- Provided award-winning customer service
- Always reliable when called for overtime.
Customer Service Representative
Dupree Security Group
02.2016 - 05.2020
- Provided customer service and was involved in training new team members each month
- Communicated with customer support for clarity on questions that were not answered in the online FAQs.
Warehouse Associate
Walmart
11.2019 - 04.2020
- Maintained a clean and orderly environment
- Picking and packing
- Cleaning aisles.
Work Study Office Assistant
Talladega College
07.2015 - 09.2018
- Maintained an average 5-minute response time on all calls, texts, and emails
- Handled customer requests and maintained accurate notes for each request
- Maintained a track record of excellent customer service, resolved customer issues to satisfaction, and reduced the complaint rate by roughly 60%.
Public Safety Officer II
Georgia World Congress Center Authority
06.2016 - 08.2018
- Developed relationships with new staff members and assisted existing staff members in their career development
- Provided customer service and was involved in training new team members each month
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Performed physical security duties such as monitoring surveillance equipment, patrolling the building, and conducting perimeter checks
- Researched and remediated vulnerabilities and found solutions to increase application security and performance.
Education
Bachelor of Applied Arts - Music Education
Talladega College
Talladega, AlabamaAssociate of Arts - Music Theory
Berklee School Of Music
Boston, MA05.2024
High School Diploma -
Benjamin E Mays High School
Atlanta, Georgia05.2015
Skills
- Customer service
- Communication skills
- Microsoft Office
- Student Behavioral Support
- Faculty support
- Effective Communication
- Teacher Support and Collaboration
- Relationship Building
- Individual Student Assistance
- CPR and First Aid
- Student Health and Safety
- Commercial driving
- Student Learning Support
- Behavioral Intervention
- Hospitality
- Guest Services
- Teaching
- Disciplinary Actions
- Mentorship
- Flexible and Adaptable
Timeline
Non- Instructional Aide
Carver Early College
07.2023 - Current
Assistant Band Director
Atlanta Public Schools
09.2022 - Current
Delivery Driver
Amazon DSP
07.2022 - 10.2022
Warehouse Associate
Walmart
11.2019 - 04.2020
Public Safety Officer II
Georgia World Congress Center Authority
06.2016 - 08.2018
Customer Service Representative
Dupree Security Group
02.2016 - 05.2020
Work Study Office Assistant
Talladega College
07.2015 - 09.2018
Bachelor of Applied Arts - Music Education
Talladega College
Associate of Arts - Music Theory
Berklee School Of Music
High School Diploma -
Benjamin E Mays High School