DENZELL MARSH
Chicago,IL
Summary
Results-driven Visual Merchandising Professional with expertise in executing brand presentations and coordinating events. Demonstrates strong skills in visual storytelling and cross-functional collaboration while upholding brand standards. Possesses a deep understanding of the in-store customer experience and creative execution, dedicated to translating brand visions into impactful displays.
Overview
16
16
years of professional experience
Work History
Visual merchandising
Nordstrom
Chicago, Illinois
10.2023 - Current
- Special Event Execution: Collaborate with Beauty leadership to execute Nordstrom’s semiannual Beauty Trend Show and designer showcases, coordinating staging, signage, floral elements, and visual presentation to deliver polished, brand-aligned experiences.
- Executed visual merchandising initiatives that aligned with brand standards and enhanced store presentation and customer experience.
- Partner with department managers and store leadership to coordinate merchandising priorities and optimize the presentation of merchandise.
- Support Beauty initiatives, including visual presentations, signage, and in-store execution.
- Coordinate visual installations, display updates, and fixture placement while considering store layout, spacing, and brand requirements.
- Conducted floor walks to assess merchandising presentations, maintaining visual standards and identifying optimization opportunities.
- Collaborated with cross-functional partners to address display challenges and ensure effective execution of visual projects.
Sales Manager's Assistant
Nordstrom Rack
Chicago, IL
11.2013 - 10.2023
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales through personalized purchase advice and strategic promotion of complementary products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Submitted reports to senior management to aid in business decision-making and planning.
- Coached and trained employees on effective sales techniques, issue resolution, and customer engagement strategies.
- Oversaw employee performance and addressed challenges to enhance efficiency and meet productivity targets.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
Cashier
Goodwill
Orland Park, IL
01.2011 - 09.2013
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Maintained cash drawer of $300 or more per shift.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Collected and authorized payments of guests.
Education
High School Diploma -
Crete-Monee
Monee, ILSkills
- Visual Merchandising & Brand Presentation
- Promotional Display Execution
- Brand Standards and Compliance
- Project Coordination & Organization
- Cross-Functional Collaboration
- Vendor relations
- Expense Management & Concur
- Problem resolution
- Time optimization
- Detail orientation
- Communication effectiveness
- Communication and Relationship Building
Timeline
Visual merchandising
Nordstrom
10.2023 - Current
Sales Manager's Assistant
Nordstrom Rack
11.2013 - 10.2023
Cashier
Goodwill
01.2011 - 09.2013
High School Diploma -
Crete-Monee