Deon Kenoly
San Jose,CA
Summary
Astute sales professional highly skilled and extremely organized at providing exceptional customer service, processing orders and managing cash functions. Adept at engaging with customers and captivating attention and interest in product offerings. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Due to security background, skilled in providing exceptional security monitoring, knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations.
Overview
9
9
years of professional experience
Work History
Security Officer Supervisor
Allied Universal
08.2016 - Current
- Performed daily activities log for everything done throughout shift.
- Established safety for all guests that came throughout outdoor plazas or premises that I worked at , which was changing frequently as I am responsible for multiple sites.
- Inspected vehicles before patrolling and would refuel vehicles as needed
- Job duties also includes locking up doors such as entryways into corridors of plaza before certain time, reported anything that was suspicious or posed threat, that includes calling Police Department when needed as well.
Retail Associate
Banana Republic
03.2015 - 06.2018
- Responsibilities included keeping track of inventory, making sure that all section of store were organized and all items of clothing were placed in designated area.
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs. Contributed to 24 percent store increase in customers that joined rewards program.
Customer Service Agent
E-Tour and Travel
10.2014 - 09.2015
- Established responsibility for helping customers with their questions as well as maintaining friendly working environment
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Making over 100 outbound calls to residence families around U.S, promoting vacation packages per shift
- Maintaining positive relationships and embracing communication.
- Increased sales 10 percent on weekends upon joining company
Education
Associate of Arts - Marketing
San Jose City College
San Jose, CA03.2024
Associate of Applied Science - Real Estate
License Solution
Santa Monica, CA10.2023
Associate - Crime Scene Technology
Keiser University
Orlando, FL04.2016
Graduate - Diploma - General Education
University High School
Orlando, FL06.2013
Skills
- Real Estate Principles Certification
- Real Estate Practice Certification
- Real Estate Finance Certification
- CPR, First Aid, OSHA/HIPAA Trained
- Able to establish & maintain effective working relationships
- Proficient with most Microsoft Office applications & confident with Excel
- Customer Relationship Management
- Sales Strategies
Timeline
Security Officer Supervisor
Allied Universal
08.2016 - Current
Retail Associate
Banana Republic
03.2015 - 06.2018
Customer Service Agent
E-Tour and Travel
10.2014 - 09.2015
Associate of Arts - Marketing
San Jose City College
Associate of Applied Science - Real Estate
License Solution
Associate - Crime Scene Technology
Keiser University
Graduate - Diploma - General Education
University High School