Deon Lee Jr.
Killeen
Summary
Skilled customer service representative with 5+ years of experience. I have over 2 years of management experience, as well as a background in sales. I'm also familiar with computer systems and multiple screens. Looking forward to providing excellent service, and increase my own personal experience
Overview
14
14
years of professional experience
Work History
Machine Operator
Sam's club Distribution
Dallas
05.2022 - 09.2024
- Record production information such as quantities produced and materials used on daily logs.
- Unload finished products from machines onto conveyors or other transport systems.
- Carry out regular safety checks on machinery prior to operation.
- Performed regular maintenance on machines to ensure optimal performance.
- Trained personnel on safe handling procedures for hazardous materials used during production processes.
Team member
Shake Shack
Dallas
01.2018 - 01.2019
- I was responsible for putting inventory away, prepping for the day, running the 'dog fry' and grill sections on hot side.
- On the cold side I made the shakes and custards, I also expedited the orders to the customers.
Team member
Jamba Juice
Grand Prairie
01.2017 - 01.2018
- I was responsible for greeting the customer and taking their order, then I would make the order and expedite it.
- I was also responsible for making sure the ingredients we use were good, inventory and cleaning.
Customer Sales Associate
Marriott International
Omaha
01.2015 - 01.2017
- I was the first person that the guest had an interaction with, so I had to do everything in my power to give that guest a pleasant experience whether they're speaking about a reservation or not.
- I would also have to handle calls from the staff of the hotel or get to answer whatever questions they might have.
Manager-in-Training
McDonald's
Bellevue
01.2014 - 01.2017
- I was responsible for training the new employees, and taking a lot of training myself.
- I was the kitchen manager so I was in charge of waste, POP, and training new and current employees.
Worker
Temp. Advanced Services
Omaha
01.2011 - 01.2014
- I was sent to multiple warehouses and cold storage units such as Rosa's Bakery and Italian Bakery.
- I've also worked at Lala lac. and Omaha Steaks.
- I was basically a puller and a loader at the cold storage units.
- But at the bakeries I was on the line whether it be on the packaging side or the baking side making the product.
Education
High School Diploma -
Ellison High School
Killeen, TX06-2012
High School Diploma -
Central Texas College
Killeen, TXSkills
- Problem solving
- Time management
- Effective communication
- Attention to detail
- Material handling
- Inventory management
- Employee training
Timeline
Machine Operator
Sam's club Distribution
05.2022 - 09.2024
Team member
Shake Shack
01.2018 - 01.2019
Team member
Jamba Juice
01.2017 - 01.2018
Customer Sales Associate
Marriott International
01.2015 - 01.2017
Manager-in-Training
McDonald's
01.2014 - 01.2017
Worker
Temp. Advanced Services
01.2011 - 01.2014
High School Diploma -
Ellison High School
High School Diploma -
Central Texas College