Deon Penn
Temple,TX
Summary
Committed and hardworking Cashier/Cook with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
Work History
Team Leader/Cook's Assistant
Bell Tokyo
Temple, TX
11.2021 - Current
- Worked with customer service to handle escalated customer issues.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation
- Prepared food orders to support waitstaff and other team members
- Removed expired food and beverages from storage and reviewed inventory for upcoming expirations dates
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
- Built strong relationships with customers through positive attitude and attentive response
Delivery Driver/Assistant Manager
Domino's Pizza
Temple, TX
03.2020 - 01.2022
- Exhibited good attendance, work habits and willingness to learn job functions.
- Displayed very good communication and customer service skills.
- Accomplished multiple tasks within established timeframes.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed on-time deliveries by choosing best and most efficient routes
- Maintained upbeat, positive attitude in busy, customer-focused environment
- Fostered positive working relationships with regular customers
- Completed rush deliveries on tight timetables to satisfy customer needs
Delivery Driver
Waitrapp
Temple, TX
08.2018 - 10.2018
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Delivery Driver
Favor
Temple, TX
11.2018 - 02.2020
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Delivered packages to customer doorsteps and business offices.
Education
High School Diploma -
Temple High School
Temple, TX06.2013
Skills
- Issue Resolution
- Giving Constructive Feedback
- Evaluating Employee Work
- Teamwork and Collaboration
- Customer Experience
- Cash Register Operations
- Directing Team Members
- Overseeing Daily Activities
- Attention to Detail
- Shift Checklists
- Goal Attainment
Languages
Japanese
Limited Working
Timeline
Team Leader/Cook's Assistant
Bell Tokyo
11.2021 - Current
Delivery Driver/Assistant Manager
Domino's Pizza
03.2020 - 01.2022
Delivery Driver
Favor
11.2018 - 02.2020
Delivery Driver
Waitrapp
08.2018 - 10.2018
High School Diploma -
Temple High School
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