Deon Philavanh
Pleasant Hill,IA
Summary
I am seeking a position with a company that prioritizes diversity and inclusion, employee development and growth, as well as sustainability and social responsibility. These values are of paramount importance to me when selecting the right employer. I believe that a company's commitment to these principles not only shapes its culture but also reflects its long-term vision and dedication to its employees, the community, and the world as a whole. By aligning myself with an organization that shares these values, I can make a meaningful contribution, experience fulfillment in my work, and be part of a like-minded team that shares my aspirations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Tower Technician
Murphy Tower
Des Moines, IA
02.2025 - Current
- Installed and maintained communication towers, ensuring structural integrity and compliance with safety regulations.
- Conducted regular inspections of tower equipment to identify maintenance needs and prevent downtime.
- Trained junior technicians on best practices for safe tower climbing and equipment handling.
- Collaborated with project managers to coordinate installation schedules and resource allocation effectively.
- Assisted in rigging operations for safe hoisting of heavy equipment on towers during installation projects.
Environmental Technician
Environmental works
Bondurant, IA
02.2023 - 01.2025
- Maintain a safe working environment, identify safety hazards, and promote teamwork.
- Prepare technical reports, and maintain accurate records with a focus on safety
- Cleanup hazardous and non-hazardous materials efficiently and safely, using appropriate hand tools and occasionally heavy machinery
- Handle hazardous waste materials according to regulatory requirements, ensuring safe disposal.
- Ensure compliance with environmental regulations and permits
- Operate, maintain, and troubleshoot monitoring equipment and instrumentation.
- Be on-call to respond promptly to environmental emergencies or urgent monitoring needs.
Delivery Driver
Amazon
12.2022 - 03.2023
- Safely and efficiently operate a delivery vehicle to transport Amazon packages to customers' specified locations within assigned routes and timeframes.
- Conduct pre-trip inspections of the delivery vehicle to ensure it is in proper working condition, reporting any issues or concerns to the appropriate supervisor.
- Load and unload packages from the delivery vehicle while adhering to Amazon's safety guidelines and protocols.
- Scan and verify package barcodes using handheld devices or mobile applications to ensure accurate tracking and delivery confirmation.
- Plan and organize delivery routes to maximize efficiency and meet delivery deadlines, taking into account road conditions and other factors.
- Provide exceptional customer service by delivering packages with professionalism, courtesy, and a customer-centric approach.
- Utilize GPS navigation systems or other routing tools to navigate unfamiliar areas and optimal delivery routes.
- Follow Amazon's delivery protocols, including obtaining customer signatures or taking photos as proof of delivery.
- Communicate effectively with customers regarding delivery updates, delays, or any other relevant information to ensure a positive delivery experience.
- Maintain accurate records of delivered packages, mileage, and other required documentation, promptly reporting any discrepancies or incidents to the appropriate supervisor or dispatcher.
Verifications Specialist
Equifax
05.2019 - 09.2022
- Executed comprehensive verification of consumer data and information sourced from clients and third-party providers.
- Leveraged Equifax's proprietary systems and databases to ensure accuracy and completeness of information.
- Facilitated effective communication with clients, consumers, and internal teams to gather essential information and address discrepancies.
- Ensured strict adherence to confidentiality and security protocols to safeguard consumer information.
- Oversaw maintenance of accurate records for verification activities and outcomes.
- Facilitated collaboration among cross-functional teams to expedite resolution of verification requests.
- Monitored industry trends, regulations, and best practices to enhance verification processes.
- Delivered exceptional customer service by addressing inquiries and concerns with professionalism and efficiency.
Bay Attendant
Blue Beacon
05.2016 - 04.2019
- Greet and assist truck drivers in a professional and courteous manner, providing excellent customer service.
- Direct drivers to available parking spaces within the bay area, optimizing space utilization and ensuring smooth traffic flow.
- Collect parking fees from truck drivers, accurately processing transactions and providing receipts as necessary.
- Enforce parking regulations and policies specific to semi trucks, such as time limits or designated areas for loading and unloading.
- Monitor and maintain the cleanliness and organization of the bay area, including regular trash removal and sweeping to ensure a safe and tidy environment.
- Assist truck drivers in maneuvering their vehicles in and out of parking spaces, providing guidance and ensuring safe and efficient parking.
- Communicate with truck drivers regarding any specific requirements or instructions for parking or accessing the bay area.
- Monitor and report any safety hazards or security concerns to the appropriate authorities or supervisor.
- Provide accurate and up-to-date information about the facility, amenities, and nearby services to assist truck drivers.
- Collaborate with other bay attendants and staff members to ensure smooth operations, efficient communication, and a positive working environment.
Education
High School - undefined
Abraham Lincoln High School
01.2016
Skills
- Microsoft Office
- English
- Fluent Google Drive
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Data Entry
- Labor
- Landscaping and Gardening
- Hardscaping
- Lifeguard
- Customer Service
- Customer Service Skills
- Driving
- Customer service
- Typing
- Property management
- Load & unload
- Forklift
- Organizational skills
- Computer skills
- Warehouse experience
- EHS
- OSHA
- Leadership
Certification
Forklift Certification
CUST
- Dynamic and Versatile Professional with Expertise in Data Entry, Customer Support, and Labor-Intensive Roles
- Authorized to work in the US for any employer
Timeline
Tower Technician
Murphy Tower
02.2025 - Current
Environmental Technician
Environmental works
02.2023 - 01.2025
Delivery Driver
Amazon
12.2022 - 03.2023
Verifications Specialist
Equifax
05.2019 - 09.2022
Bay Attendant
Blue Beacon
05.2016 - 04.2019
High School - undefined
Abraham Lincoln High School