Deona Rich
Gaston,SC
Summary
Dedicated warehouse and logistics professional experienced in inventory control and shipping processes. Known for strong problem-solving abilities and effective communication, focused on enhancing service delivery and operational workflows.
Overview
8
8
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Columbia, SC
10.2025 - Current
- Assisted in emergency response procedures, coordinating with local law enforcement when necessary.
- Reported incidents and irregularities promptly to maintain accurate documentation.
- Checked and verified photo identification prior to granting facility access.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Monitored CCTV cameras and alarm systems for security breaches.
- Control gates, doors, and other access points remotely, ensuring only authorized individuals gain access to secured areas.
Delivery Driver
Amazon
Providence, RI
06.2025 - 10.2025
- Operated delivery vehicle safely to ensure timely package delivery.
- Adhered to traffic regulations and company policies during all deliveries.
- Utilized handheld devices for route navigation and package tracking.
- Communicated effectively with customers regarding delivery updates and issues.
- Conducted pre-trip inspections to maintain vehicle safety and performance standards.
- Managed time efficiently to optimize daily delivery routes and schedules.
- Assisted in loading and unloading packages to ensure accurate order fulfillment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Warehouse Worker
Amazon
Savannah, GA
02.2020 - 05.2025
- Locate and recover missing packages to prevent shipment delays
- Conducted quality checks to ensure products met Amazon's high standards.
- Collaborated with team members to optimize workflow and enhance productivity.
- Troubleshoot and resolve operational issues such as inventory discrepancies, order processing errors, and equipment malfunctions
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Collaborated with cross-functional teams to improve operational efficiency and enhance service delivery.
- Analyzed complex problems to identify effective solutions and optimize processes.
- Evaluated existing systems and proposed enhancements resulting in increased productivity and employee satisfaction.
- Defined problem to identify, prioritize and select alternatives.
- Document and track all operational issues and resolutions using internal systems
Shipping and Receiving Clerk
Walmart
Statesboro, GA
10.2018 - 04.2020
- Coordinated inbound and outbound shipments, ensuring timely and accurate processing of merchandise.
- Maintained inventory accuracy through regular cycle counts and reconciliations.
- Utilized warehouse management systems to track product movement and optimize workflows.
- Trained new employees on shipping procedures, safety protocols, and equipment operation.
- Assisted in inventory management, ensuring accurate stock levels and timely order fulfillment.
- Supported development of shipping procedures to enhance efficiency and compliance with regulations.
- Trained new staff on shipping protocols and safety practices to maintain high performance standards.
- Implemented quality control measures for outgoing shipments, reducing return rates and enhancing service quality.
- Managed shipment scheduling, optimizing routes for cost-effective transportation solutions.
- Leveraged knowledge of warehouse management systems to expedite processing of unloaded goods.
Education
CNA - Nursing
Job Corps
Hartford, CT01-2014
High School Diploma -
Metropolitan Regional Career And Technical Center
Providence, RI06-2013
Skills
- Manual cartonization and shipping
- Labor and inventory management
- Real-time reporting and analytics
- Symbotic AMRs & AS/RS
- Inventory control
- Robotics Integration
- Barcode Scanning and Wearables
- Forklift, pallet Jack, order picker, and Ballymore experience
Timeline
Security Officer
Allied Universal Security Services
10.2025 - Current
Delivery Driver
Amazon
06.2025 - 10.2025
Warehouse Worker
Amazon
02.2020 - 05.2025
Shipping and Receiving Clerk
Walmart
10.2018 - 04.2020
CNA - Nursing
Job Corps
High School Diploma -
Metropolitan Regional Career And Technical Center