DEONA SCOTT
Brooklyn,NY
Summary
Hospitality professional with extensive experience in high-volume settings. Demonstrates strong ability to enhance guest experiences and lead teams effectively. Committed to driving service excellence and establishing customer trust.
Overview
10
10
years of professional experience
Work History
BARTENDER
KNOCKDOWN CENTER
04.2026 - Current
- Launched new high-end menu at Knockdown Center/Basement. Created comprehensive menu with cocktails, wine, non-alcoholic beverages, fresh orange juice, and coffee while managing heavy workload independently. Served high volume of patrons single-handedly while ensuring guest satisfaction and positive experiences.
SERVER
LURE FISHBAR
06.2024 - 02.2026
- Consistently attended pre-shift meetings punctually and in uniform. Demonstrated comprehensive knowledge of menu items, section layouts, seat numbers, and guest allergies. Oversaw service for multiple tables and guests at once, maintaining Mercer Street standards.
SOLUTION SPECIALIST
SHIFT4
09.2024 - 09.2025
- Creating relationships with clients to secure contracts for POS systems and payment processing. Working with the team remotely to bring the Shift4 standard to merchant prior to installation. Being present at installations and continuing relationships with clients to continue business within the area.
SERVER
TAO DOWNTOWN
03.2021 - 06.2024
- Arrived on time for all scheduled shifts and in uniform for pre-shift meeting. Acquired comprehensive knowledge of menu items and specials of menu, full sections and seat numbers, as well as allergies. Tailored services to meet the preferences of high-end clientele. Leading the team weekly in sales and overall performance, and heading BEO events on what to do.
SERVER/KEYHOLDER
CLUB MACANUDO
10.2016 - 03.2020
- Managed opening and closing procedures for the establishment the establishment with all keys and codes. Sold diverse products including club memberships, appetizers, entrees, cigars, and high-end whiskey, enhancing customer experience. Maintained relationships with guests and members, fostering loyalty and contributing to club's overall success.
Timeline
BARTENDER
KNOCKDOWN CENTER
04.2026 - Current
SOLUTION SPECIALIST
SHIFT4
09.2024 - 09.2025
SERVER
LURE FISHBAR
06.2024 - 02.2026
SERVER
TAO DOWNTOWN
03.2021 - 06.2024
SERVER/KEYHOLDER
CLUB MACANUDO
10.2016 - 03.2020