Deonna Elow
Dorchester
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Benefits Claims Adjuster
Painters and Allied Trades DC35
06.2023 - Current
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
- Prepared summaries of damage, payments, and policy coverage.
- Contributed to a positive work environment through active participation in team meetings and collaborating on cross-functional projects.
ASR II Laboratory
Boston Medical Center
04.2022 - 03.2023
- Transcribe orders
- Batch blood using Sunquest laboratory
- Batch Urine
- Collect and send specimens to the main Lab
- Release orders
- Epic trained
- Check patients in/out
- Register new patients
ASR I Primary Care
Boston Medical Center
06.2020 - 04.2022
- Check patients in and out
- Verify insurance using Nehru TriZetto
- Accept co-payments
- Assist with appointment scheduling
- Process the work queue referrals for IBH
- Send Letter out to patients
- Change/update Patients demographics
- Register new patients
Human Resources Coordinator
Workers Compensation Office
07.2019 - 02.2020
- Managed data entry using the Kronos system
- Kept area organized and make sure mail was well sorted
- Addressed and directed phone calls in a professional manner
- Assisted HR business Partners with any other task
Security Officer
Northeast Security
11.2018 - 07.2019
- In charged of opening and closing the location of the premises
- Managed entry of guess and provide guess pass
- Monitored surveillance equipment
- Completed reports by recording observations, information, occurrences, and surveillance activities; interviewed witnesses; obtaining signatures
Program Lead Counselor
Bird Street Community Center
02.2017 - 11.2018
- Prepared students for later educational experiences by encouraging them to explore learning opportunities and to persevere with challenging tasks
- Developed and implemented lesson plans and daily activities focused on language arts, reading, grammar, and spelling
- Motivated students to earn by providing hands on and fun activities
- Participated with children in activities such as drumming, sports, art, and swimming
- Ensured safety and well-being of the children
Administrative Assistant
Children Services of Roxbury Inc
07.2014 - 01.2017
Education
Administrative in Healthcare Training Program - undefined
Project Hope
Boston, MA01.2021
Criminal Justice
Roxbury Community College
Boston, MA01.2016
Skills
- Over 10 years of customer service experience skills displayed with patience
- Excellent written and oral communication skills displayed with great etiquette
- Adaptability and ability to work under pressure as part of a team and individually
- Proficient with Microsoft Office programs such as PowerPoint, Word, Excel, and Outlook
- Knowledge in medical terminology and awareness in HIPPA guidelines
Timeline
Benefits Claims Adjuster
Painters and Allied Trades DC35
06.2023 - Current
ASR II Laboratory
Boston Medical Center
04.2022 - 03.2023
ASR I Primary Care
Boston Medical Center
06.2020 - 04.2022
Human Resources Coordinator
Workers Compensation Office
07.2019 - 02.2020
Security Officer
Northeast Security
11.2018 - 07.2019
Program Lead Counselor
Bird Street Community Center
02.2017 - 11.2018
Administrative Assistant
Children Services of Roxbury Inc
07.2014 - 01.2017
Administrative in Healthcare Training Program - undefined
Project Hope
Criminal Justice
Roxbury Community College
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