Deonna Mondon
Springfield,MA
Summary
Skilled pharmacy professional and BLS Provider with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
West Springfield, MA
11.2022 - Current
- Transcribing SIG codes from providers into clear patient-use instructions
- Train new hires
- Administer vaccinations
- Consult patients on OTC products and DURs (Drug Utilization Review)
- Float on-call to other locations for Flu Shot administration (Westfield, Chicopee, Agawam)
- Reconstitute suspensions
- Calculate dosages on tablets, inhalers, injections, inhalation powders, suspensions, topicals, otic drops, and opthalmic drops
- Collect patient copays
- Enter patient insurance and discounts
- Receive, stock, organize, and inventory check medications
- Prepare orders for delivery
- Practice patient privacy in-person and over-the-phone systems
- Organizing hard-copy prescriptions, vaccination forms, and employee licenses
- Disregard patient information forms and vials securely
- Advocate patient changes, concerns, and notices to providers via fax and phone
Cashier
Big Y World Class Market
West Springfield, MA
05.2021 - 05.2023
- Processed customer transactions
- Promotion of in-person and on-line sales
- Assisted in training new hires
- Floated on-call to different departments (Bakery, Seafood)
- Stocked sales floor
- Prepared food for production
- Monitored inventory
- Assisted coworkers to improve service speed
- Train new-hires
- Created and processed bakery and seafood orders
- Oversaw self-check and aided in customer assistance
Education
Associate of Science - Health Sciences
Springfield Technical Community College
Springfield, Massachusetts, MA05.2026
Skills
- Certified Pharmacy Technician (PTCB)
- BLS Provider (AHA)
- Immunization Certification (APhA)
- Emergency Medical Technician (Practical Skills Examination passed, Cognitive Examination pending)
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Insurance billing
- Workflow optimization
- Cash handling
- Order taking
- Drug safety
- Medication dispensing
Timeline
Pharmacy Technician
CVS Pharmacy
11.2022 - Current
Cashier
Big Y World Class Market
05.2021 - 05.2023
Associate of Science - Health Sciences
Springfield Technical Community College