LAURA BIGELOW
Lake Grove,NY
Summary
Driven Pharmacy Technician with 20 years of experience and success in working within fast-paced pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Overview
30
30
years of professional experience
Work History
Pharmacy Technician
Rite Aide Pharmacy
07.2012 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Resolved third-party billing, computer system and customer service issues.
Pharmacy Technician
Medical Group Pharmacy
06.1994 - 06.2012
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Coordinated verification and filling of more than 350 daily prescriptions in high-volume pharmacy environment.
Education
Associate of Science - Liberal Arts And Sciences
Suffolk County Community College
Selden, NY01.1996
Skills
- Certified Pharmacy Technician (PTCB)
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Drug Classification Knowledge
- Drug Inventory Control
- Inventory Management
- Data Entry
Timeline
Pharmacy Technician
Rite Aide Pharmacy
07.2012 - Current
Pharmacy Technician
Medical Group Pharmacy
06.1994 - 06.2012
Associate of Science - Liberal Arts And Sciences
Suffolk County Community College