Proven leader in operational efficiency and team development, notably at Fastrac, where innovative employee programs reduced turnover significantly. Expert in logistics planning and customer engagement, I excel in creating strategies that enhance service delivery and drive business growth. My approach combines keen cost analysis with a talent for building cohesive teams, achieving notable improvements in both employee satisfaction and operational productivity.
Hi, I’m
DeOntae Spearman
Geneva,NY
Summary
Overview
2025
years of professional experience
Work History
Fastrac
Assistant Manager of Operations
Job overview
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Coordinated with General Manager in different operational issues and promotional activities.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Seneca Lake Terrace
Medication Technician
05.2024 - 09.2024
Job overview
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Reviewed patient progress to document effects of any prescribed medication.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Administered psychotropic medications and anxiety education to patients to provide mental health care.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Monitored patient responses to medication to report adverse reactions quickly.
- Assisted in maintaining conducive environment for residents by adhering to infection control policies.
Lee/wrangler
Sales Associate
02.2023 - 06.2023
Job overview
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Janus Services
Cleaner
04.2019 - 08.2021
Job overview
- Organized and used industrial cleaning products following strict safety procedures.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
Real Eats
Packer Associate
05.2019 - 09.2020
Job overview
- Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Assisted with quality and production process improvements to support new packaging initiatives.
- Packed, weighed and shipped items per customer specifications.
Ramada Worldwide
Housekeeper
08.2018 - 09.2019
Job overview
- Verified cleanliness and organization of storage areas and carts.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Adhered to professional house cleaning checklist.
Club 86
Dishwasher
06.2015 - 09.2019
Job overview
- Cleared, washed and stacked all plates, dining utensils,
- Stepped into additional roles during busy times to boost coverage of important stations.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Prep food and cooked for big parties
Pit Stop
Sales Associate
02.2018 - 11.2018
Job overview
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Open the store and close the store
Education
Geneva High SchoolGeneva, NY
University Overview
Skills
- Purchasing and planning
- Cost analysis and savings
- Business development
- Employee supervision
- Team building
- Scheduling coordination
- Scheduling and coordination
- Logistics planning
- New employee hiring
- Customer engagement
- Budget tracking
Timeline
Medication Technician
Seneca Lake Terrace
05.2024 - 09.2024
Sales Associate
Lee/wrangler
02.2023 - 06.2023
Packer Associate
Real Eats
05.2019 - 09.2020
Cleaner
Janus Services
04.2019 - 08.2021
Housekeeper
Ramada Worldwide
08.2018 - 09.2019
Sales Associate
Pit Stop
02.2018 - 11.2018
Dishwasher
Club 86
06.2015 - 09.2019
Assistant Manager of Operations
Fastrac
Geneva High School
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