Deonte Stanley
Baltimore,MD
Summary
Developed operational skills in fast-paced, technical environment, focusing on troubleshooting and equipment maintenance. Demonstrates strong ability to adapt and apply skills to new challenges and industries. Seeks to leverage transferable skills to transition into new role and environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT Asset Manager
St. Vincent De Paul
01.2024 - 05.2024
- Managed inventory accuracy through data audits and analysis to resolve discrepancies
- Streamlined asset tracking and inventory processes to improve operational efficiency
- Conducted data-driven assessments to enhance stock availability and demand forecasting
- Supported IT infrastructure to ensure seamless workflow and minimize downtime
Operations Technician
T. Rowe Price Group, Inc.
05.2023 - 05.2024
- Monitored system performance using tools such as WilyMQ, Spectrum, and New Relic to identify inefficiencies
- Conducted trend analysis on operational data to support strategic decision-making
- Utilized ServiceNow for incident tracking and root cause analysis to improve response efficiency
- Facilitated cross-departmental collaboration for troubleshooting and process optimization
PC Technician
University of Maryland Medical System
12.2022 - 04.2023
- Analyzed support ticket trends to identify recurring issues and recommend process improvements
- Maintained system accuracy by managing user access and security controls
- Assisted in optimizing remote access solutions to improve workflow continuity
Help Desk Technician
Home Depot
06.2022 - 12.2022
- Conducted data analysis on support issues to improve troubleshooting processes
- Identified patterns in technical inquiries to enhance efficiency in problem resolution
- Provided recommendations for system improvements based on user feedback and issue tracking
Education
High School Diploma -
Green Street Academy
Baltimore, MD06.2020
Skills
- Data Analysis & Reporting
- Process Optimization & Efficiency
- Inventory & Supply Chain Management
- Business Intelligence & Decision Support
- Microsoft Excel, SQL & Data Management
- Cross-functional Collaboration
- Quality Control & Assurance
Certification
- CompTIA Security+
- Certified Ethical Hacker (CEH)
Timeline
IT Asset Manager
St. Vincent De Paul
01.2024 - 05.2024
Operations Technician
T. Rowe Price Group, Inc.
05.2023 - 05.2024
PC Technician
University of Maryland Medical System
12.2022 - 04.2023
Help Desk Technician
Home Depot
06.2022 - 12.2022
High School Diploma -
Green Street Academy
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