Deoontae Hightower
Washington,DC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Target
Detroit, MI
10.2020 - 08.2021
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Engaged in friendly conversation with customer to better uncover individual needs.
Server
The Smith Restaurant
901 F St NW, Washington, DC 20004
03.2022 - 11.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Banquet Server
At Your Service Fine Food & Catering
Washington, DC
01.2023 - 10.2023
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Collaborated with the culinary team to ensure proper food presentation, enhancing overall visual appeal and guest dining experience during events.
Retail Sales Associate
The Nationals Ballpark
1500 South Capital St Se, Washington, DC 20003
01.2023 - 11.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
High School Diploma -
Calvin Coolidge HighSchool
Washington, DC06.2021
Skills
- Resilience
- Leadership
- Computer literate
- Adaptability
- Listening
- Customer Service
- Order Processing
- Display Setup
- Money Handling
- Teamwork
- Conflict Resolution
- Product Knowledge
- Relationship Building
- Sales Expertise
- Cash Handling
- Problem-Solving
- Food Preparation
Certification
- [Area of certification], [Company Name] - [Timeframe]
Timeline
Banquet Server
At Your Service Fine Food & Catering
01.2023 - 10.2023
Retail Sales Associate
The Nationals Ballpark
01.2023 - 11.2023
Server
The Smith Restaurant
03.2022 - 11.2022
Retail Sales Associate
Target
10.2020 - 08.2021
High School Diploma -
Calvin Coolidge HighSchool