Passionate professional seeking a position with a growing company that offers opportunities for career advancement and personal growth.
Overview
8
8
years of professional experience
Work History
Certified Nursing Assistant
Spindletop Nursing and Rehabilitation
Beaumont
03.2025 - Current
Provide assistance with activities of daily living such as bathing, feeding, dressing, transferring and grooming residents. As well as maintained a clean and safe environment for residents and documented patient care activities accurately in electronic health records.
Customer Care Representative
Alorica
Remote
08.2024 - 01.2025
Receive and process incoming phone calls for clients, which includes obtaining, entering, and verifying customer information (e.g. names, addresses, phone numbers, etc.), answering questions, resolving issues, providing customer service, adhering to scripts, and attempting to make up-sells.
Customer Service Representative
Everise
Remote
09.2022 - 08.2024
Gathers customer information, assesses and fulfills customer needs. Educates customers regarding products and services. Utilizes and navigates multiple systems simultaneously. Resolves customer issues via one call resolution guidelines and/or escalated process.
Hospitality Aide
Whitehall Nursing Home
Crockett
10.2020 - 08.2022
Provide or assist with basic care or support under the direction of onsite licensed nursing staff. Perform duties such as monitoring of health status, feeding, bathing, dressing, grooming, toileting, or ambulation of patients in a health or nursing facility.
Cashier
Aeropostale
Houston
10.2019 - 03.2020
Greeting customers, receive and disburse money to customers, stock items on the shelves, help manage inventory
Customer Service Representative
Dominos
Houston
07.2017 - 07.2019
Greeting customers and taking orders, operating the cash register, making pizzas, stocking ingredients, taking inventory, and cleaning equipment and facility.