Summary
Overview
Work History
Education
Skills
Timeline
Generic

De’Ovionne Platt

Beaumont

Summary

Passionate professional seeking a position with a growing company that offers opportunities for career advancement and personal growth.

Overview

8
8
years of professional experience

Work History

Certified Nursing Assistant

Spindletop Nursing and Rehabilitation
Beaumont
03.2025 - Current
  • Provide assistance with activities of daily living such as bathing, feeding, dressing, transferring and grooming residents. As well as maintained a clean and safe environment for residents and documented patient care activities accurately in electronic health records.

Customer Care Representative

Alorica
Remote
08.2024 - 01.2025
  • Receive and process incoming phone calls for clients, which includes obtaining, entering, and verifying customer information (e.g. names, addresses, phone numbers, etc.), answering questions, resolving issues, providing customer service, adhering to scripts, and attempting to make up-sells.

Customer Service Representative

Everise
Remote
09.2022 - 08.2024
  • Gathers customer information, assesses and fulfills customer needs. Educates customers regarding products and services. Utilizes and navigates multiple systems simultaneously. Resolves customer issues via one call resolution guidelines and/or escalated process.

Hospitality Aide

Whitehall Nursing Home
Crockett
10.2020 - 08.2022
  • Provide or assist with basic care or support under the direction of onsite licensed nursing staff. Perform duties such as monitoring of health status, feeding, bathing, dressing, grooming, toileting, or ambulation of patients in a health or nursing facility.

Cashier

Aeropostale
Houston
10.2019 - 03.2020
  • Greeting customers, receive and disburse money to customers, stock items on the shelves, help manage inventory

Customer Service Representative

Dominos
Houston
07.2017 - 07.2019
  • Greeting customers and taking orders, operating the cash register, making pizzas, stocking ingredients, taking inventory, and cleaning equipment and facility.

Education

Social Work -

McLennan Community College
Waco
07.2025

General Studies -

Prairie View A&M
Prairie View
09.2020

High School Diploma -

C E King High School
Houston
05.2019

Skills

  • Patient advocacy care
  • Computer skills
  • Patient care
  • Community service
  • Communication skills
  • Customer service skills

Timeline

Certified Nursing Assistant

Spindletop Nursing and Rehabilitation
03.2025 - Current

Customer Care Representative

Alorica
08.2024 - 01.2025

Customer Service Representative

Everise
09.2022 - 08.2024

Hospitality Aide

Whitehall Nursing Home
10.2020 - 08.2022

Cashier

Aeropostale
10.2019 - 03.2020

Customer Service Representative

Dominos
07.2017 - 07.2019

Social Work -

McLennan Community College

General Studies -

Prairie View A&M

High School Diploma -

C E King High School
De’Ovionne Platt