Dephany Buenrostro
Kaufman,TX
Summary
Dynamic bilingual professional with a proven track record in customer engagement and cash handling at Raising Cane's Restaurants. Excelled in crew leadership, enhancing team performance and customer satisfaction. Skilled in complex problem-solving and interactive communication, consistently maintaining high standards of service, quality, and cleanliness. Trained new team members, significantly improving operational efficiency.
Overview
2
2
years of professional experience
Work History
Crew Member
Raising Cane's Restaurants
12.2022 - 10.2024
- Worked front counter, drive-thru and
- Operated cash register to ring up final bill and process various forms of payment.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Prepared products following restaurant, health, and safety standards and procedures.
- Trained new team members on procedures, customer service, and sales techniques.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Education
High School -
Crandall High School
Crandall, TXSkills
- Bilingual
- Customer Engagement
- Customer Service
- Order Management
- Cash Handling
- Complex Problem-Solving
- Interactive communication skills
- Crew Leadership
Accomplishments
• President of Cosmetology Program
• NHS member
• Top 10%
• High Honor Student
• Student Council
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
Raising Cane's Restaurants
12.2022 - 10.2024
High School -
Crandall High School
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