Conducted interviews and assessments to determine the needs of children and families.
Investigated reports of child abuse, neglect, or family crises.
Developed service plans to help families access resources (counseling, housing, and financial aid).
Worked closely with law enforcement, schools, medical professionals, and community agencies.
Participated in on-call emergency response duties as needed.
Assistant Manager
DG Trucking LLC
09.2017 - 12.2022
Contacted brokerage companies for freight and loading details, along with payment options. Ensuring that all operational tasks were completed in an accurate, yet timely manner.
Managed financial and logistical documentation for most company affairs, enabling upper management to focus on company direction.
Acted as a liaison between management and operations, relaying information related to loads, payments and repairs. Leading to reduced ambiguity among parties while increasing operational efficiency.
Aided with employee recruitment and onboarding, helping reduce anxiety caused by the process along the way.
Warehouse Associate
Amazon
05.2018 - 11.2018
Rapidly palletized items with efficiency and accuracy, ensuring timely delivery of items to customers.
Maintained a clean work space, while adhering to all safety procedures and practices, at all times.
Family Support Supervisor at Lancaster County Children and Youth Social Service AgencyFamily Support Supervisor at Lancaster County Children and Youth Social Service Agency
Caseworker II, Permanency Department at Berks County Children and Youth ServicesCaseworker II, Permanency Department at Berks County Children and Youth Services