Dequandelyn Jamerson
Dubberly,Louisiana
Summary
Exemplary Crew Member offers dynamic client engagement, food safety and inventory restocking. Can-do attitude toward completing tasks, exceeding expectations and maintaining satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Member
Raising Cane's Restaurants
Ruston, Louisiana
03.2021 - Current
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Interacted pleasantly with guests to deliver quality customer service.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Processed payments on cash register and counted back bills and change to patrons.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Restocked kitchen supplies including food products and utensils.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
Customer Service Representative
Pride Staffing
Hattiesburg, MS
03.2018 - 01.2021
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Education
Certification - Patient Care Technician
Louisiana Delta Community College
Monroe, LA05.2022
Associate of Applied Science - Medical Administrative ASSISTANT
University of Arkansas, Fayetteville
Fayetteville, ARSkills
- Customer Engagement
- Customer Service
- Drive-Thru Operations
- Inventory Restocking
- Cash Handling
- Valid Driver's License
- Time Management
- Workplace Efficiency
- Production Line Work
- Clear Communication
- Flexible Schedule
Certification
- Phlebotomy
- EKG
- CNA
- CPR
Timeline
Crew Member
Raising Cane's Restaurants
03.2021 - Current
Customer Service Representative
Pride Staffing
03.2018 - 01.2021
Certification - Patient Care Technician
Louisiana Delta Community College
Associate of Applied Science - Medical Administrative ASSISTANT
University of Arkansas, Fayetteville