Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dequandra Gee

Taylor,MI

Summary

Polished Hotel Concierge with exceptional qualifications in hospitality management. Dynamic and personable and well-versed in travel arrangements.

Overview

5
5
years of professional experience

Work History

Housekeeper

Homeglow
07.2024 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

Guest Service Representative

Fairmont Hotel & Resorts
07.2022 - 07.2024
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Answered hotel phones with professionalism and directed calls appropriately.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.

Housekeeping Supervisor

Fairmont Hotel & Resorts
07.2019 - 07.2021
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.

Education

Business Administration

Baker College
Flint, MI

Skills

  • Teamwork
  • Housekeeping
  • Cleaning and organizing abilities
  • Customer Service

Timeline

Housekeeper

Homeglow
07.2024 - Current

Guest Service Representative

Fairmont Hotel & Resorts
07.2022 - 07.2024

Housekeeping Supervisor

Fairmont Hotel & Resorts
07.2019 - 07.2021

Business Administration

Baker College
Dequandra Gee