Dequawn Butler
Washington,DC
Summary
Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
Police Guard Security Services
Washington, DC, D
07.2024 - Current
- Operated communication systems between officers stationed throughout the facility.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Confirmed visitor identification prior to granting entry into the building.
- Checked for safety hazards and took corrective action when necessary.
- Assisted with crowd control during large events held at the facility.
- Monitored surveillance cameras and responded to suspicious activity.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Enforced access control measures in accordance with established procedures.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Adhered to post orders while maintaining a visible presence around the property.
- Documented security-related situations and submitted in-depth reports to superiors.
- Verified photo IDs and tickets to allow guests passage.
- Monitored premises and recorded activity in daily officer reports.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Provided friendly and professional assistance to employees, visitors and customers.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Implemented new technologies to enhance workplace productivity levels.
Assistant General Manager
Union Kitchen
Washington, DC
06.2022 - 07.2023
- Ensured that customer service standards were met or exceeded at all times.
- Monitored inventory levels and placed orders for new stock as needed.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Managed daily operations of the store, including scheduling and supervising staff.
- Applied knowledge of coverage needs and individual employee strengths to produce successful team schedules.
- Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
- Developed and implemented standard operating procedures for food service staff.
- Maintained records of food inventory, supplies, and equipment.
- Supervised daily operations of the kitchen staff to ensure compliance with health and safety regulations.
- Assigned tasks and monitored progress of all kitchen personnel.
Instructor Supervisor
Six Flags America
Bowie, MD
06.2017 - 06.2022
- Supervised a team of 10+ lifeguards during each shift, ensuring proper coverage at all times.
- Organized and led in-service trainings on water safety topics such as CPR and AED certification courses.
- Maintained accurate records of incidents including accident reports, log books and incident reports.
- Performed administrative duties such as scheduling staff shifts, assigning tasks, tracking attendance and preparing payroll documents.
- Supervised instructors in the delivery of educational programs and services.
- Conducted regular meetings with instructors to review program goals and objectives.
- Assisted in the development of training materials for instructors.
- Developed teaching plans based on student needs assessment results.
- Monitored and evaluated staff performance, providing feedback to ensure compliance with lifeguard regulations.
- Conducted daily inspections of pool equipment, making necessary repairs or replacements as needed.
- Monitored daily pool activities and lifeguard performance.
- Answered questions about facility hours, policies and programs.
- Relayed issues such as facility maintenance needs to supervisor.
- Led team-building games to build group cooperation.
Education
High School Diploma -
Paul International
Washington, DC06.2018
Some College (No Degree) -
Bowie State University
Bowie, MDSkills
- Business Operations Knowledge
- Training and Development Skill
- Team Leadership Strength
- Team Building
- Employee Scheduling
- Data Analytics
- Processes and Procedures
- Goal-Oriented
- Policy Enforcement
- Complex Problem-Solving
- Learning Skills Development
Certification
- Licensed Special Police Officer - 2023
- Licensed Food Service Manager - 2022
Timeline
Security Officer
Police Guard Security Services
07.2024 - Current
Assistant General Manager
Union Kitchen
06.2022 - 07.2023
Instructor Supervisor
Six Flags America
06.2017 - 06.2022
High School Diploma -
Paul International
Some College (No Degree) -
Bowie State University