Qualified Agent with documented history of meeting and exceeding sales goals. Known for strong relationship-building skills and commitment to maintaining loyal customers. Excellent record of expanding market share, retaining customers and promoting new initiatives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Life and Health Insurance Agent
Globe Life And Accident Insurance Company
Raleigh, NC
05.2024 - Current
Prepared customized quotes for potential clients by analyzing their specific requirements.
Managed accurate records of client information, policies, and payment history.
Provided comprehensive information on various types of life insurance policies to clients.
Demonstrated strong collaboration skills by partnering with various departments such as underwriting and claims processing.
Ensured compliance with industry standards when working with sensitive data.
Developed scripts for automating routine tasks related to managing databases.
Clinical Laboratory Scientist II
WakeMed
08.2015 - 08.2019
Trained, supervised, educated, and evaluated the performance of up to 12 clinical lab scientists and phlebotomists; conducted orientation sessions for nurses; and monitored all lab supplies for the chemistry, urinalysis, coagulation, hematology, and blood bank departments
Supervised a full tour of the hospital; evaluation routes; SDS sheets; TPE, Quality control.
Managed the laboratory quality control and point of care testing; responsible for phase- in of a new lot of controls and conducted correlation studies.
Wrote laboratory policies and procedures; and maintained, calibrated, and performed troubleshooting of all lab equipment
Studied and performed the different responsibilities and tasks required of a clinical laboratory scientist in various departments which include microbiology, mycology, hematology, chemistry, serology, immunology, and coagulation
Science Instructor
WCPSS
05.2011 - 08.2015
Plan, organize, present, applications, analyze data, support student growth in educational skills; Supervised team of beginning teachers; Communication; Excel; Calendar; Facilitate; Lead; Supervise; Data analysis; Data review.
Histology Technician/ Trainer
Greensboro Pathology & Associates
01.2009 - 05.2011
Provided comprehensive histology support for up to 25 pathologists, including processing samples, performing a variety of tests, and maintaining and calibrating complex equipment.
Trained new lab staff in a variety of procedures and tests, including successful cross- training of a new histology technician to work independently in less than two weeks
Prioritized a high volume of test requests to ensure all tests were completed by end of shift, multi-tasking procedures with varying time requirements to complete several projects concurrently
Developed a strong knowledge base in a variety of lab safety procedures and types of equipment to maintain standard operating procedures for conducting experiments
Research Lab Assistant
Elizabeth City State University
01.2009 - 05.2011
Studied growth, structure, development and general characteristics of bacteria and other microorganisms to understand their relationship to human, plant, and animal health.
Worked as a research lab assistant while obtaining B.S
In biology and fulfilling my role as junior class president and senior class president.
Specific duties: Preparing slides, preparing media, culturing bacteria, PCR and gel electrophoresis, identifying unknown DNA.
Education
Master of Arts - MA in Special Education and Teaching -
North Carolina Central University
Durham, NC
05.2021
Bachelor's degree in Clinical Laboratory Science/Medical Technology -
Winston-Salem State University
Winston-Salem, NC
05.2015
Bachelor's degree in Biology, General -
Elizabeth City State University
Elizabeth City, NC
05.2011
Skills
Organization Skills
Computer Networking
Front-End Development
Cross Matching Blood
PCR
Gel Electrophoresis
SOP Editor
ESR Analyzers
Marker Testing
Tissue Processing
Rapid Testing
Splitting Platelets
Type and Screen
Body Fluids Sample Analysis
Plasma
Urine
Stool Samples
Titers
Microscope and Slide Prep
Antibodies/Antigens/Antigrams
PH Testing
Pipetting
CBCs
RBCs
Sectioning and Staining Slides
Medical Terminology
Lead prospecting
Legal Advisory
Technical Support
Strong communication abilities
Business Correspondence
Public Speaking
Relationship Building
Conflict Resolution
Certification
Life and Health Insurance License in NC, IA, WI, and TN 5/30/2024
Data Analyst, 04/01/2024
Certified Safety Officer, 04/01/2015
American Medical Technologist, 04/01/2013
Timeline
Life and Health Insurance Agent
Globe Life And Accident Insurance Company
05.2024 - Current
Clinical Laboratory Scientist II
WakeMed
08.2015 - 08.2019
Science Instructor
WCPSS
05.2011 - 08.2015
Histology Technician/ Trainer
Greensboro Pathology & Associates
01.2009 - 05.2011
Research Lab Assistant
Elizabeth City State University
01.2009 - 05.2011
Master of Arts - MA in Special Education and Teaching -
North Carolina Central University
Bachelor's degree in Clinical Laboratory Science/Medical Technology -
Insurance Sales Representative-Remote WFH at Inside Life, Globe Life And Accident Insurance CompanyInsurance Sales Representative-Remote WFH at Inside Life, Globe Life And Accident Insurance Company