Deranie Balgobin
Queens,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Whole Food Market
Manhasset, NY
10.2023 - Current
- Greeted customers and provided friendly customer service.
- Checked personal identifications during alcohol and tobacco sales.
- Provided excellent customer service by helping customers locate items they were looking for.
- Verified that all coupons were valid prior to processing them into the system.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Complied with all health and safety regulations while performing job duties.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Maintained cleanliness and presentation of stock room and production floor.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
Sales Associate/Cashier
Hype HQS
Queens, NY
01.2023 - 10.2023
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Attended weekly team meetings to review performance goals and objectives.
Receptionist
McCarthy Studios
Brooklyn, NY
05.2022 - 10.2023
- Scheduled and confirmed appointments.
- Updated and recorded customer or client information to maintain accounts.
- Processed payments and updated accounts to reflect balance changes.
- Sorted incoming mail and directed to correct personnel each day.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
NYSCI Expanded Apprenticeship
New York Hall of Science
Flushing, NY
02.2021 - 10.2021
- Classroom management.
- Assisting staff with materials.
- Providing feedback on operations at the end of the day with my coworkers and supervisors.
- Adhered to social distancing protocols and wore mask or face shield.
- Built and maintained productive relationships with employees.
Internship Student
Communication City Park Foundation
New York, NY
01.2020 - 08.2020
- Gain knowledge in microgreens and the growing process of organic seeds.
- Planted organic seeds to harvest vegetables.
- Promote Healthy eating by lecturing children on the many benefits.
Education
Bachelor of Science - Computer Information Systems
CUNY School of Professional Studies
New York, NY06-2026
Associate of Science - Computer Science
Queensborough Community College of The City University of New York
Oakland Gardens, NY08-2024
High School Diploma -
Richmond Hill School
Richmond Hill, NY06-2021
Skills
- Teamwork and Collaboration
- Team Leadership
- Customer Service
- Payment Processing
- Safety and Cleanliness Standards
- Computer Proficiency and Microsoft Office
- Time Management
- Reliability and punctuality
- Multitasking capacity
- Verbal communication
- Positive and professional
Timeline
Customer Service Cashier
Whole Food Market
10.2023 - Current
Sales Associate/Cashier
Hype HQS
01.2023 - 10.2023
Receptionist
McCarthy Studios
05.2022 - 10.2023
NYSCI Expanded Apprenticeship
New York Hall of Science
02.2021 - 10.2021
Internship Student
Communication City Park Foundation
01.2020 - 08.2020
Bachelor of Science - Computer Information Systems
CUNY School of Professional Studies
Associate of Science - Computer Science
Queensborough Community College of The City University of New York
High School Diploma -
Richmond Hill School
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