DeRay Gesling
Peoria,AZ
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
6
6
years of professional experience
Work History
Logistics Associate
Albertsons Distribution Center
05.2022 - 08.2022
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Provided exceptional customer service by promptly addressing inquiries related to order status or shipping delays.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Behavioral Health Specialist
Serenity Care Center
04.2017 - 09.2019
- Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
- Collaborated with multidisciplinary teams for comprehensive care, resulting in improved treatment planning and coordination.
- Participated in ongoing professional development opportunities to stay current with industry best practices and enhance clinical skills.
- Supported clients in navigating community resources when necessary, connecting them with appropriate services for further assistance.
Dispatcher Coordinator
Control Transportation Services
08.2016 - 04.2017
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Managed high call volumes while maintaining composure and professionalism under pressure.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
Education
High School Diploma -
Peoria Accelerated High School
Peoria, AZ05.2000
Skills
- Issue and Complaint Resolution
- Customer Relations
- Customer satisfaction measurement
- Microsoft Office
- Order Processing
- Critical Thinking
- Sales and Upselling
Timeline
Logistics Associate
Albertsons Distribution Center
05.2022 - 08.2022
Behavioral Health Specialist
Serenity Care Center
04.2017 - 09.2019
Dispatcher Coordinator
Control Transportation Services
08.2016 - 04.2017
High School Diploma -
Peoria Accelerated High School
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