Forward-thinking Senior Manager adept at managing teams of 10 employees with 3 direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Manager of Security & Loss Prevention
Goodwill Industries of Kentucky (GWIK)
02.2023 - Current
Directed and supervised a team of internal security officers for multiple locations consisting of a Security Supervisor and several Security Officers
Managed the implementation of physical security measures for new construction projects, ensuring adherence to industry standards and regulatory requirements
Conducted comprehensive risk assessments and vulnerability analyses for both new and existing locations to accurately identify security threats and vulnerabilities
Developed and implemented comprehensive loss prevention strategies and programs to mitigate inventory shrinkage and reduce financial losses
Collaborated with cross-functional teams to implement loss prevention measures, including training programs, surveillance systems, and inventory controls
Analyzed data and trends to identify patterns of loss and implement targeted interventions to address root causes effectively.
Loss Prevention Site Lead
Amazon
09.2020 - 02.2023
Led loss prevention efforts at a large Amazon site, focusing on reducing internal and external theft
Developed training programs and initiatives to improve admission processes and loss prevention awareness
Acted as an Allied Security Liaison for the site, ensuring effective communication and problem-solving
Led regional initiatives such as the Prime Day Playbook, achieving exceptional results and timely completion
Conducted investigations and implemented strategies to address internal theft issues effectively.
RLPM - Lexington / Nashville Markets
Family Dollar
04.2018 - 08.2020
Managed loss prevention efforts across multiple states, focusing on shrink reduction and internal theft investigations
Developed and led training programs for store staff and managers to improve awareness and compliance
Implemented effective shortage awareness strategies, resulting in significant shrink improvement
Established and maintained partnerships with law enforcement and community stakeholders to combat organized retail crime.
Area Manager - Surrounding Louisville Area
DSI Logistics (In partnership with Lowe’s)
12.2017 - 04.2018
Indirectly led 3rd party 'Last Mile' delivery teams
Partnered with seven (7) Lowe’s stores to pilot 3rd party delivery service vs
In house delivery
Effectively partnered with Lowe’s management team as it related to customer deliveries
Much of my focus was on Lowe’s customers and ensuring delivery was satisfactory and mitigated any issue(s) that may have occurred due to the delivery.
Assistant Store Manager - Operations
Lowe’s
11.2016 - 12.2017
Managed and lead multiple departments: 4 Direct Reports
Monitored sales & track forecast against current trends to meet the needs of the business with staffing matrix.
Store Manager
Office Depot
04.2013 - 11.2016
Focused on building the leadership team along with the overall sales team when it came to leading and directing
Focused heavily on creating a positive shopping experience
Operational Excellence – Focused on creating a 'sense of ownership' with the team along with being accountable for their results which helped lead to a better shopping experience for our customers due to correct pricing, merchandise being on shelves, and a clean store atmosphere.
Regional Loss Prevention Manager
Hibbett Sporting Goods
03.2011 - 04.2013
Maintained a regional shrink result of -.39% to sales at cost for FYE 2012
Developed Safety Newsletter that was distributed companywide
Recognized for Introducing Employee Theft Awareness pamphlet.
Loss Prevention Supervisor
Kohl's
11.2007 - 03.2011
Rated in the top 10% in the district for shoplifting apprehensions
District ORC Captain – gained experience and insight into Organized Retail Theft.
Loss Prevention Associate
Sears
09.2004 - 11.2007
Ranked 2nd in region for most apprehensions.
Education
Assets Protection & Security (APS)
Eastern Kentucky University, College of Criminal Justice
Skills
Strategic Planning
Cross-Functional Collaboration
Operations Management
Cross-functional Team Coordination
Talent Development
Organizational improvement
Budget Oversight
Reporting management
Reporting oversight
Process Improvement
Training and Development
Project Planning
Certification
Essentials of Facility Security Design – ASIS (01/2024)
Workplace Violence Prevention and Intervention Programs (ASIS) (04/2023)
Security Risk Assessment (ASIS) (04/2023)
W/Z Refresher Course (Amazon) (12/2020)
W/Z Refresher Course (Family Dollar) (04/2018)
CFI (10/2012)
LPC (10/2011)
W/Z Advanced Interview & Interrogation (08/2011)
W/Z Basic Interview & Interrogation (12/2006)
Profile Snapshot
Experienced and results-driven Senior Security Manager with 5+ years of progressive experience in leading corporate / facility security programs along with 20+ years’ experience in loss prevention. Proven track record of implementing robust security measures to protect assets, minimize risks, and ensure the safety of personnel. Seeking a challenging role as a Senior Security Manager where I can utilize my expertise in security management, risk assessment, and regulatory compliance to contribute to the success of the organization.
Timeline
Senior Manager of Security & Loss Prevention
Goodwill Industries of Kentucky (GWIK)
02.2023 - Current
Loss Prevention Site Lead
Amazon
09.2020 - 02.2023
RLPM - Lexington / Nashville Markets
Family Dollar
04.2018 - 08.2020
Area Manager - Surrounding Louisville Area
DSI Logistics (In partnership with Lowe’s)
12.2017 - 04.2018
Assistant Store Manager - Operations
Lowe’s
11.2016 - 12.2017
Store Manager
Office Depot
04.2013 - 11.2016
Regional Loss Prevention Manager
Hibbett Sporting Goods
03.2011 - 04.2013
Loss Prevention Supervisor
Kohl's
11.2007 - 03.2011
Loss Prevention Associate
Sears
09.2004 - 11.2007
Assets Protection & Security (APS)
Eastern Kentucky University, College of Criminal Justice
Assistant to the Regional Director/Career Services at Goodwill Industries Of KentuckyAssistant to the Regional Director/Career Services at Goodwill Industries Of Kentucky