Brittany Reahard
Harold,KY
Summary
I am experienced with customer service and transaction processing; using effective communication and problem-solving skills to address client needs. Track record of accuracy in cash handling and fostering positive customer interactions. Trustworthy teller skilled in working under a high stress busy enviroment.
Overview
6
6
years of professional experience
Work History
Bank Teller
Community Trust Bank
04.2021 - Current
- Managed high volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and helped direct customers who they needs to be speaking with.
Housekeeper
Jenny Wiley State Park
06.2018 - 12.2020
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Education
No Degree -
Prestonsburg High School
Prestonsburg, KY06.2018
Skills
- Professionalism and Courtesy
- Money Handling
- Deposit and withdrawal management
- Patience and Empathy
- Listening and Comprehension
- Customer Needs Assessment
- Stress Tolerance
- Strong Work Ethic
Timeline
Bank Teller
Community Trust Bank
04.2021 - Current
Housekeeper
Jenny Wiley State Park
06.2018 - 12.2020
No Degree -
Prestonsburg High School
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