Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dereck Marwa

Baltimore,MD

Summary

A highly motivated and eager to learn computer technician transitioning from pharmacy, with experience in customer support and ability to multitask. Knowledgeable in various computer operating systems and network protocols. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology. A technology enthusiast who is a self-starter and willing to learn new concepts and processes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens Pharmacy at Mercy Medical Center
02.2021 - Current
  • Filled specialty medications under supervision of pharmacist
  • Conducted daily drug inventory audits to maintain accurate stock records
  • Coordinated medication shipments to patients and other locations
  • Organized medication delivery to patients discharged from major hospital
  • Adjudicated prescription claims in Intercom Plus and cooperated with insurance companies, patients, and providers regarding any rejections or formulary issues
  • Ensured patient adherence through daily medication adherence calls and used Asembia and internal tools for documentation.

Pharmacy Technician

AIDS Healthcare Foundation
11.2018 - 11.2020
  • Filled specialty medications through Beacon TCGRx system under supervision of pharmacist
  • Conducted regular drug inventory audits to maintain accurate stock and location records
  • Maintained drug par levels and spearheaded monthly inventory counts with RGIS representatives
  • Adjudicated prescription claims in Cerner and coordinated with insurance companies, patients, and providers regarding any rejections or formulary issues
  • Monitored patient adherence through internal monthly adherence process and used Salesforce for all documentation.

Pharmacy Technician

CVS Specialty Services
07.2016 - 09.2018
  • Filled and dispensed specialty medications under supervision of pharmacist
  • Coordinated medication shipments for patients
  • Performed non-sterile compounding of hazardous and non-hazardous medications
  • Processed payment for prescriptions and handled regular prescription audits.

Education

Cybersecurity Workforce Development Program -

Baltimore City Community College
01.2025

High School Diploma -

McLean High School
06.2015

Skills

  • Salesforce
  • MS-365 apps (Word, Excel, PowerPoint, Outlook, OneNote)
  • Working experience in Windows OS and Linux (Ubuntu and RHEL)
  • Working experience of Linux CLI
  • General knowledge on Cloud Computing
  • Knowledge of TCP/IP and OSI-model
  • Knowledgeable in Installation and Support of various Operating Systems
  • Strong Problem-solving and Technical troubleshooting skills
  • Effective listening and team player
  • Ability to work under pressure and in fast paced environments
  • Proficient in Microsoft 365 Applications (Word, PowerPoint, Excel, Outlook and OneNote)
  • Leadership and organizational experience
  • Problem-solving skills
  • Team Collaboration
  • Confidentiality and HIPAA
  • Workflow Optimization

Certification

  • CompTIA A+ Certification, PFP0L14TH1411B3W Exp. Date: 06/24/2024
  • Google IT Support Certificate, WRRX9R6FWJWV
  • Pharmacy Technician Certification Board Certification, #30005580 Exp. Date: 04/30/2026
  • Maryland Pharmacy Technician License, #T24866 Exp. Date: 02/28/2025

Timeline

Pharmacy Technician

Walgreens Pharmacy at Mercy Medical Center
02.2021 - Current

Pharmacy Technician

AIDS Healthcare Foundation
11.2018 - 11.2020

Pharmacy Technician

CVS Specialty Services
07.2016 - 09.2018

Cybersecurity Workforce Development Program -

Baltimore City Community College

High School Diploma -

McLean High School
  • CompTIA A+ Certification, PFP0L14TH1411B3W Exp. Date: 06/24/2024
  • Google IT Support Certificate, WRRX9R6FWJWV
  • Pharmacy Technician Certification Board Certification, #30005580 Exp. Date: 04/30/2026
  • Maryland Pharmacy Technician License, #T24866 Exp. Date: 02/28/2025
Dereck Marwa