Derediz Torres
Colorado Springs,CO
Summary
Dedicated professional with a versatile background in automotive repairs and customer service. Proven ability to engage customers effectively and resolve inquiries, ensuring a positive service experience and maintaining high standards of safety and cleanliness.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Automotive Technician
Big O Tires
Colorado Springs, Colorado
07.2026 - Current
- Diagnosed engine and electrical issues using diagnostic equipment to provide accurate repair recommendations.
- Repaired vehicles according to manufacturer specifications by replacing worn parts like brakes and spark plugs.
- Performed gasket replacements, coolant flushes, and tune-ups to ensure vehicle reliability and performance.
- Inspected vehicles to identify mechanical issues and recommended necessary repairs.
- Performed routine maintenance, including oil changes, tire rotations, and brake pad replacements.
- Aligned wheels using specialized equipment and balanced them for optimal performance.
- Maintained a clean working environment while adhering to safety protocols during repairs.
- Facilitated training for employees on best practices for repair and maintenance tasks to enhance service quality.
Sales Associate and Bike Mechanic Trainee
Carson City Bike Shop
Carson City, Nevada
04.2025 - 09.2025
- Engaged customers to identify needs and recommend suitable bicycles and accessories.
- Demonstrated product features to enhance customer understanding of bicycles and accessories.
- Resolved customer inquiries, enhancing overall satisfaction with service provided.
- Processed sales transactions promptly using point-of-sale systems.
- Maintained organized inventory of spare parts according to type and availability.
- Inspected bikes for wear and tear, identifying problems for timely repairs.
- Conducted thorough inspections of used bikes prior to resale or donation.
- Documented bike service details to ensure accurate records for future reference.
- Collaborated with vendors to secure access to quality parts and supplies.
Automotive Technician
Bridgestone Firestone
Gardnerville, Nevada
03.2021 - 04.2025
- Repaired vehicles according to manufacturer specifications by replacing worn parts like brakes and spark plugs.
- Executed routine maintenance, including oil changes, tire rotations, and brake pad replacements, ensuring vehicle reliability.
- Utilized diagnostic equipment to troubleshoot engine and electrical problems effectively.
- Inspected vehicles to diagnose mechanical issues and recommended repairs, improving customer satisfaction through reliable service.
- Completed minor services, such as gasket replacements, coolant flushes, and tune-ups, contributing to overall vehicle performance.
- Aligned wheels using specialized equipment and balanced them for optimal performance.
- Maintained a clean working environment while adhering to safety protocols during repairs.
- Trained employees on best practices for executing repair and maintenance tasks.
- Awarded top performing c-technician in the region for excellent service quality.
Customer Service Associate
Waterway Carwash
Greenwood Village, Colorado
04.2019 - 04.2020
- Resolved customer complaints promptly and professionally to enhance service quality.
- Assisted customers with inquiries and provided tailored product recommendations.
- Processed cash register transactions accurately and efficiently to ensure smooth customer experience.
- Informed customers about carwash services to enhance upselling and customer satisfaction.
- Worked with team members to streamline workflow during peak hours for improved service delivery.
- Provided training and mentorship to new customer service associates.
- Maintained cleanliness of carwash area and equipment to ensure safety standards.
- Ensured work area was consistently tidy and stocked to support operations.
Line Cook
Panera Bread
Aurora, Colorado
10.2018 - 04.2019
- Cooked multiple orders simultaneously during peak hours, ensuring customer satisfaction.
- Collaborated with team members to facilitate timely meal preparation and service.
- Executed multiple tasks in fast-paced environment, maintaining organization and workflow.
- Set up workstations with required ingredients, utensils, and cooking equipment for efficient operations.
- Ensured cleanliness and organization of kitchen workstations to support efficient operations.
- Operated kitchen equipment to maximize performance and maintain safety standards.
- Followed food safety guidelines to prevent contamination and uphold quality standards.
- Communicated effectively with staff regarding orders and menu changes to enhance service efficiency.
Education
High School Diploma -
George Washington Highschool
Denver, CO05-2019
Skills
- Vehicle diagnostics
- Engine repairs and oil changes
- Brake alignment services
- Gasket replacement expertise
- Preventive maintenance strategies
- Automotive technology updates
- Analytical problem solving skills
- Technical documentation proficiency
- Efficient time management practices
- Mentoring and training capabilities
- Team collaboration techniques
- Supplier relationship management
- Automotive sales techniques
- Detail-oriented communication
- Relationship management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Automotive Technician
Big O Tires
07.2026 - Current
Sales Associate and Bike Mechanic Trainee
Carson City Bike Shop
04.2025 - 09.2025
Automotive Technician
Bridgestone Firestone
03.2021 - 04.2025
Customer Service Associate
Waterway Carwash
04.2019 - 04.2020
Line Cook
Panera Bread
10.2018 - 04.2019
High School Diploma -
George Washington Highschool