Dereje Retta
West Bloomfield,MI
Summary
Experienced Senior Service Engineer with the products of E-compressor, Smart wiper motor and system, HVAC and CRFM and O2 sensor. In addition QDAP and DOMO software and warranty data system experienced. Skilled in testing and calibrating equipment by applying technical expertise and utilizing specific equipment assessments. Eager to take on new role with room for growth and advancement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Sr. Service Engineer
Denso In North America
01.2019 - 06.2023
- Experienced with GM work ethics,culture and working with GM engineers with different products
- Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.
- Performed industry tests and evaluations of performance in order to collect data and optimize equipment.
- Evaluated problems and developed creative solutions by applying early detection tools and knowledge, QDAP and DOMO skills and technical abilities.
- Resolved customer complaints in prompt, polite and professional approach.
- Documented maintenance activities and confirmed compliance with relevant regulations.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Supported quality team members during corrective action updates.
- Contributed to root cause analysis to determine core reason for failures and errors.
Sr. Quality Engineer
ASMO Novi Michigan
01.2000 - 12.2018
- Supported quality team members during corrective action updates.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Facilitated process improvements to successfully decrease errors.
- Coordinated with quality control staff to complete inspections.
- Recommended revisions to internal controls and operational and management policies and procedures.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Developed traceability documentation to aid in investigating faults and defects.
- Researched and evaluated new techniques and technologies to improve product quality.
- Trained and mentored junior engineers, providing guidance and direction.
- Monitored and evaluated engineering performance to recommend improvements.
- Led engineering teams to successfully complete projects on time and within budget.
- Partnered with senior management to analyze issues and find appropriate solutions.
- Developed action plan for company certification using ISO 9000 standard knowledge.
Education
Bachelor of Science - Electrical Engineering
University of Dayton
Dayton, OHSkills
- Root Cause Analysis
- OSHA Regulations
- Corrective Action Planning
- Lab Equipment Operation
- Product Return Reduction
- Monitoring Data Quality
- Supplier Quality Management
- Multitasking and Organization
- Teamwork and Positive Attitude
- Root Cause Identification
- PPAP Submissions
- Complex Problem-Solving
- Verbal and Written Communication
- Technical Reporting
- Data Collection
- Basic Tools
- Benchmark Setting
- Creative Solutions
- Safety Monitoring
- 5S Organization
- Staff Training
- Project Requirement Evaluation
- Quality Improvement Plans
- Design and Manufacturing Reviews
- Engineering Team Support
- Lean Kaizen
- SOP Development
- FMEA Certification
Languages
ethiopian
Full Professional
rusian
Limited Working
Timeline
Sr. Service Engineer
Denso In North America
01.2019 - 06.2023
Sr. Quality Engineer
ASMO Novi Michigan
01.2000 - 12.2018
Bachelor of Science - Electrical Engineering
University of Dayton
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