Derek Affholter
Canton,MI
Summary
Dynamic professional with extensive experience in customer service and cash handling at Huron Metroparks. Proven ability to enhance customer satisfaction through effective problem resolution and team supervision. Skilled in facility management and retail operations, consistently maintaining high standards of cleanliness and safety while supporting team success.
Overview
4
4
years of professional experience
Work History
Toll Booth
Huron Metroparks
Belleville, Michigan
05.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
Key Holder
Camp Bow Wow
Commerce, Michigan
12.2023 - 05.2025
- Opened and closed facility, ensuring security and readiness for operations.
- Supervised team members, providing guidance and support during shifts.
- Managed cash register, processing transactions accurately and efficiently.
- Monitored pet care areas, maintaining cleanliness and safety standards.
Cashier
Arbys
05.2022 - 12.2022
- Processed customer orders accurately and efficiently at fast-paced restaurant.
- Managed cash register transactions and maintained cash drawer balance.
- Assisted customers with menu selections and provided excellent service.
Sales Associate
Pet Supplies Plus
09.2021 - 05.2022
- Fed animals and made sure they had access to fresh water.
- Answered customer questions and reported issues in person or by phone.
- Helped customers select products that best fit the needs of their pets.
- Kept the selling floor clean, and maintained neat and orderly product displays.
Education
High School Diploma -
Huron Valley Lutheran High School
Westland05.2023
Associate - Psychology
Schoolcraft College
Livonia, MISkills
- Customer service
- Cash handling
- Team supervision
- Facility management
- Retail operations
- Inventory management
Hobbies and Interests
- Soccer
- Bike riding
- Technology
References
References available upon request
Timeline
Key Holder
Camp Bow Wow
12.2023 - 05.2025
Toll Booth
Huron Metroparks
05.2023 - Current
Cashier
Arbys
05.2022 - 12.2022
Sales Associate
Pet Supplies Plus
09.2021 - 05.2022
High School Diploma -
Huron Valley Lutheran High School
Associate - Psychology
Schoolcraft College