DEREK BOYD
Noblesville,IN
Summary
I'm a people person and I loved interacting with my customers/members at all my jobs. I am willing to take on any position and any job that is needed of me and do it to the best of my abilities. I've been relied on to do more than my job description at many of my jobs because my managers know I could handle it and they could trust me.
Overview
14
14
years of professional experience
Work History
Majors Supervisor/ Front End Supervisor
Costco
07.2023 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Morning Merchandiser/ Produce
Costco
11.2015 - 06.2023
- Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility
- Verified products appeared at correct locations in proper quantities
- Educated employees on new merchandise during seasonal workshops
- Answered customer questions regarding store merchandise, department information and pricing
- Worked with managers and advertising directors to optimize promotions
- Inspected merchandise for quality and arranged proper display location on floor
- Updated pricing and signage to complete product displays and educate customers.
Deli Department/ Night stocker
QFC
09.2010 - 02.2015
- I was relied on to talk to customers and make sure they were comfortable with the store itself when they were done shopping
- Handled products and equipment in accordance with the safety and sanitation guidelines
- Fulfilled special order requests, including special occasion cakes and party platters
- Ordered and shelved weekly sale items for customers
- Safely used knives, scales, wrappers, compactors, garbage disposals, and pallet jack and hand trucks
- Praised by management for being a fast and efficient worker, requiring little supervision
- Served shoppers in a prompt, courteous and friendly manner.
Maintenance, Cleaner
Calvary Chapel
11.2010 - 06.2011
- Hand dusted and wiped lean office furniture, fixtures and window sills
- Swept and damp-mopped private stairways and hallways
- Emptied and cleaned all waste receptacles
- Stoked toilet tissue and paper towels, as well as other restroom supplies
- Cleaned toilets and scrubbed sinks.
Education
High School Diploma -
Mount Si High School
Snoqualmie, WA01.2012
Skills
- Clear Communication
- Positive Team Player
- Flexible Hours
- Merchandise Receiving and Handling
- Engaging with Diverse Customers
- Critical Thinking
- Conscientious and Detail-Oriented
- Heavy Object Lifting
- Damage Prevention
- Inventory Control
- Training and mentoring
- Goal-Oriented
Timeline
Majors Supervisor/ Front End Supervisor
Costco
07.2023 - Current
Morning Merchandiser/ Produce
Costco
11.2015 - 06.2023
Maintenance, Cleaner
Calvary Chapel
11.2010 - 06.2011
Deli Department/ Night stocker
QFC
09.2010 - 02.2015
High School Diploma -
Mount Si High School
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