Boryana Dineva
San Diego,CA
Summary
Energetic and fast learner with wide professional background. Committed to continuous learning and grow. Three years of experience in the company within three different departments. Able to handle multiple projects while producing high quality work in a fast-paced, detail-oriented and loyal.
Overview
13
13
years of professional experience
Work History
Vault Clerk
Costco
09.2022 - Current
- Performed vault, alarm and door duties to facilitate opening and closing of operations.
- Properly processed deposits, withdrawals and payments.
- Maintained vault and bank security at all times.
- Received and counted incoming transfers from armored car services.
- Kept accurate count of pending transfers and monetary values of various movements.
- Prepared outgoing orders on behalf of customers and tellers.
- Assigned and distributed workflow to support efficient and effective front line operations.
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
Stoker/Showtime Ready
Costco
10.2021 - Current
- Stocks and straitens merchandise for sale in warehouse.
- Clear and cleans aisles to increase products visiblity to performed better sales and pleasant shopping experience to all members.
- Answers customer question and provides store information managing over 50 customers per day.
Certified Yoga Instructor
Poway Adult School
03.2018 - Current
- Maintained positive relationships with class members through personalized and knowledgeable service.
- Developed safe and effective exercise programs for class members.
- Set up and broke down equipment before and after classes.
- Demonstrated proper form and technique to prevent injury.
- Demonstrated yoga poses and provided verbal cues and adjustments to help students improve alignment and technique.
Bartender
Hilton Garden Inn Hotel
12.2012 - Current
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Completed requisitions to maintain required stock par levels.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Assisted with inventorying beverage stock and bar supplies.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Front End Assistant
Costco
08.2020 - 10.2021
- Operated cash register to record transactions accurately and efficiently.
- Greeted customers entering store and responded promptly to customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Greeted customers and responded to requests for information.
- Monitored self-checkout systems and provided help in resolving complex problems.
Education
Bachelor of Arts - Printed Communications
SVUBIT
Sofia, Bulgaria12.2009
Skills
- Information Updates
- POS Inventory System Operation
- Front-End Support
- Store Displays
- Sales Transactions
- High energy attitude
- Customer Satisfaction
- Monthly Audits
- Teamwork Skills
- Critical Thinking
- Active Learning
Timeline
Vault Clerk
Costco
09.2022 - Current
Stoker/Showtime Ready
Costco
10.2021 - Current
Front End Assistant
Costco
08.2020 - 10.2021
Certified Yoga Instructor
Poway Adult School
03.2018 - Current
Bartender
Hilton Garden Inn Hotel
12.2012 - Current
Bachelor of Arts - Printed Communications
SVUBIT
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