Derek Brenneman

-Originated over $97 million in loan volume during 3.5 years at loanDepot, showcasing exceptional financial acumen and client relationship management.

- Developed expertise in navigating complex loan processes, ensuring compliance with regulatory standards, and delivering tailored financial solutions to meet client needs.

- Demonstrated strong strategic communication and analytical skills, effectively guiding borrowers through every stage of the mortgage process to successful closings.

• Generated more than 175 leads per week by transferring them to lending officers licensed in their state at a solid 20% conversion rate.
• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Exceeded call monitoring expectations through accurate reporting and processing
• Delivered superior customer service to retain existing customers and attract future customers.
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
• Handled customer inquiries and high volume calls to get them the information they were looking for

• Trained and developed new sales team associates in products, selling techniques and company procedures
• Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
• Maintained organized, presentable merchandise to drive continuous sales
• Preserved perfect attendance record for 4 months