DEREK BROWN
LA QUINTA,CA
Overview
8
8
years of professional experience
Work History
Shipping and Receiving Lead
Pro-Tech Mats Industries
72370 Quarry Tr, Thousand Palms, CA 92276
03.2024 - 06.2024
- Maintained accurate records of incoming and outgoing shipments, ensuring proper documentation for all transactions.
- Led the shipping and receiving team in consistently meeting performance targets, contributing to overall company growth and success.
- Trained new team members on company policies and procedures, fostering a positive work culture within the department.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Reduced order processing time with effective communication between departments for seamless workflow.
- Negotiated favorable rates with freight carriers, lowering overall shipping costs for the company.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
Public Safety Officer
Fantasy Springs Resort Casino
Indio, CA
05.2023 - 04.2024
- Provided first aid assistance during medical emergencies, applying life-saving techniques until paramedics arrived on scene
- Supervised crowds at busy events to prevent injuries and property destruction
- Applied principles of law enforcement and fire protection
- Performed crowd control duties during large gatherings or events, maintaining order while prioritizing the safety of all attendees
- Participated in continuous firearms proficiency, defensive driving, and arrest technique training
- Collaborated with law enforcement agencies to share intelligence, coordinate responses, and support investigations into criminal activity
- Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors
- Mapped information and read maps
- Secured crime scenes, gathered evidence, and questioned witnesses
- Patrolled assigned areas on foot, horseback, or by vehicle
- Worked flexible hours across night, weekend, and holiday shifts
- Worked effectively in fast-paced environments
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Security Officer
Allied Universal Protection Services
Palm Desert, CA
03.2022 - 03.2023
- Secured premises and personnel by patrolling property and monitoring surveillance equipment
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
- Gathered information, identified, and implemented resolution, planned follow-up, and logged and filed incident report to successfully manage complaints
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain a safe environment
- Learned and adapted quickly to new technology and software applications
- Skilled at working independently and collaboratively in a team.
Shipper Receiver
Ernie Ball Music Man
Coachella, CA
10.2018 - 10.2021
- Packed, secured, labeled, and applied postage to materials to prepare items for shipment
- Utilized forklift or pallet truck to load, unload, transport, and store goods
- Sorted and delivered materials to different work areas and staff
- Rejected damaged items, recorded shortages, and corresponded with shippers to rectify issues
- Inspected incoming and outgoing shipments to identify discrepancies with records
- Collaborated with sales and customer service teams to address client concerns regarding shipments quickly and effectively
- Supported reporting, accounting, and record-keeping staff with accurate updates regarding shipment information
- Developed strong relationships with carriers, leading to improved communication and more efficient problem-solving capabilities
- Improved shipping efficiency by optimizing packing procedures and inventory management
- Completed basic mathematical calculations to check weights and dimensions of shipments
- Ensured regulatory compliance by properly labeling shipments, adhering to safety protocols, and maintaining documentation
- Demonstrated strong organizational and time management skills while managing multiple projects.
Cashier
McDonalds
La Quinta, CA
12.2016 - 10.2017
- Reconciled cash drawer at the start and end of each shift, accounting for errors and resolving discrepancies
- Learned duties for various positions and provided backup at key times
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment
- Worked closely with the shift manager to solve problems and handle customer concerns
- Built relationships with customers to encourage repeat business
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
- Enhanced customer satisfaction by providing efficient and accurate cash transactions
- Welcomed customers and helped determine their needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Resolved customer complaints professionally, leading to improved customer relations and loyalty
- Excellent communication skills, both verbal and written
- Learned and adapted quickly to new technology and software applications.
Education
High School Diploma -
Summit High School
06.2018
Skills
- Public Service
- Suspicious Activity Monitoring
- Crime Prevention
- Protecting People and Property
- Crowd Control
- Defensive Tactics
- Fire Prevention
- Accident Investigations
- Emergency Response
- Physical Fitness
- Report Preparation
- De-escalation Strategies
- Safety Regulations
- First Aid Certified
- Foot Patrolling
- Honest and Dependable
- Cash handling expertise
- Customer Assistance
- Cargo Loading
- Materials Handling
- Product and Materials Sorting
- Forklift Operation
Additional Information
I am an individual who is constantly seeking to acquire new knowledge. It is my goal to not only become proficient at what I do, but to also perform my tasks in a manner that is driven by safety for not only myself, but those around me. I always look to boost the morale of those around me in order to accomplish tasks that may seem daunting given certain deadlines. I treat those around me, regardless of rank or position, with the same amount of respect that I would wish to be treated with. I am goal-oriented, and lack of communication is not an issue that I face.
Timeline
Shipping and Receiving Lead
Pro-Tech Mats Industries
03.2024 - 06.2024
Public Safety Officer
Fantasy Springs Resort Casino
05.2023 - 04.2024
Security Officer
Allied Universal Protection Services
03.2022 - 03.2023
Shipper Receiver
Ernie Ball Music Man
10.2018 - 10.2021
Cashier
McDonalds
12.2016 - 10.2017
High School Diploma -
Summit High School